12 days, still nothing shipped?

Discussion in 'Geo's Reef' started by lakai, Dec 4, 2018.

  1. lakai

    lakai Active Member

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    Wondering if you guys do shipping.
     

  2. Don Lidtke

    Don Lidtke Some Old Guy R2R Supporter Partner Member 2019 Build Thread Contributor

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    I just had a SU46R-PRO-AFR
    built and shipped to my tank builder without any issues.

    We were in contact with each other regularly and I got the shipping notice when the sump shipped.
     
  3. lilpinto

    lilpinto Member

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    Oh no!!! I just put in an order friday and i hope it doesn't take too long. I'm sure they are busy with the sale and got quite a bit of orders
     
  4. Water Dog

    Water Dog Valuable Member R2R Supporter R2R Excellence Award Build Thread Contributor

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    Send an email to sales@geosreef.com about your order. They are usually quite responsive. Depending on what it is that you ordered, he may currently be in the process of building it for you. Geo’s Reef is a small shop, not a mass producer and that’s why their gear is so good and sought after. Once you do get your order, I’m sure you will be very happy! :)
     
    Don Lidtke likes this.
  5. mdbannister

    mdbannister Ahh...the Reef Life Staff Member Team R2R R2R Supporter Photo of the Month Award R2R Excellence Award Partner Member 2019 R2R Secret Santa Article Contributor Build Thread Contributor

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    These really are great guys to work with! I got my sump from Geo's Reef, and they were fantastic all the way through. Mine was a custom build, so it did take a bit of time, but it was DEFINITELY worth the wait. Just communicate with them. These guys are top notch!
     
    Don Lidtke likes this.
  6. geo

    geo Active Member R2R Supporter Platinum Sponsor

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    Yes we ship via UPS, FedEx and USPS.

    We had record sales for our BLACK FRIDAY and sold out of all in stock reactors but are building daily and should have all reactor orders out by Monday night.
     
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  7. lakai

    lakai Active Member

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    Congats! Really happy for you guys. I'm the type to complain. I'm ok if you guys are just backordered but just wanted some communication.
     
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