5 Leds not working on brand new Ecotech Radion gen5 blue XR15

Bokevince

Active Member
View Badges
Joined
Aug 3, 2015
Messages
162
Reaction score
43
Hi fellow reefers,
I switch on for the first time my new XR15 blue and 5 deep blue leds are not working...
Is there a solution to fix that without shipping the light back?
I live very far and shipping cost is very expensive.
thx!
unnamed2.jpg
 
Fritz
OP
Bokevince

Bokevince

Active Member
View Badges
Joined
Aug 3, 2015
Messages
162
Reaction score
43
Ok thank you guys, the problem is I don't live in US and I think I'll have to pay the shipping...
I m very disappointed when I see the price of this light and it's not working good...
 
OP
Bokevince

Bokevince

Active Member
View Badges
Joined
Aug 3, 2015
Messages
162
Reaction score
43
I don t understand why the lights are not tested by ecotech before selling...
 
Top Shelf Aquatics

Hot2na

Well-Known Member
View Badges
Joined
Mar 5, 2018
Messages
538
Reaction score
400
I don t understand why the lights are not tested by ecotech before selling...
because ecotech is a mess ! their ecosmartlive is a tech nightmare..instead of cranking out new gen of lights every so often-they should work on all the problems their current lights and website have...
 

_AV

Active Member
View Badges
Joined
Oct 3, 2019
Messages
291
Reaction score
274
Sorry, man. Fixing those LEDs would require reflow and/or replacement of individual LEDs. You can see that it's not the entire channel that is out, but only a part of the royal blue channel. Which can only mean either bad LEDs or bad soldering/assembly job. Given that the issue is on one side of the light, I'd bet that it's due to bad soldering.

They must still be under warranty. International shipping is likely expensive, but still cheaper than buying a brand new light. Make ecotech own their mistakes.
 

What's the main reason you take on DIY reefing projects?

  • Save Money

    Votes: 23 36.5%
  • You Like To Make Things

    Votes: 21 33.3%
  • Necessity, you want it a certain way

    Votes: 15 23.8%
  • Time, you need it quick

    Votes: 1 1.6%
  • Other (please explain)

    Votes: 3 4.8%
Aqua SD
Top