Apex won’t connect to fusion

[Bmasculine]

I appreciate any help with this, I’m sure it’s something simple.
Everything has been hooked up and running fine for a week or so then power went out for about 10 min the other morning and when it came back on everything was running like normal except when I go to fusion it says apex not connected. I hit the reset button and light went from orange to blue. It reconnected and kicked me back out. Now light is staying blue and won’t let me reconnect.

 

[ycnibrc]

U need to restart in the network tab. After restart log in the Apex fushion then u should reconnect

 

[Bmasculine]

U need to restart in the network tab. After restart log in the Apex fushion then u should reconnect

I went back to the get started and re setup the WiFi. Status light went from blue to orange and its reconnected to fusion. I don’t know if that’s what you were talking about but it seems to be working now.

 

[scott11106]

i noticed this occurs with mine every couple of months or so, still working out the kinks. but having said that my LG tv also looses connection to it so i am setting up a different router (apple) to hopefully fix the issue

 

[OriginalUserName]

i noticed this occurs with mine every couple of months or so, still working out the kinks. but having said that my LG tv also looses connection to it so i am setting up a different router (apple) to hopefully fix the issue

You might try to assign your apex a static IP address. I assume it supports that. I've had that kind of problem with wireless printers in the past and the static IP fixed it. I believe some routers also allow you to prioritize certain devices/IP addresses. A router with many connected devices can definitely drop connections.