Big Announcement Today on a Live Event
- Thread starter Terence
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jams77
New Member
The "purpose" of the sale has to be disclosed. Hence terms used as going out of business sale, clearance sale, among many others. That would have helped me make a better purchase. You don't find the failure to disclose an issue? When you buy a home the old owner could have found out the house sat on a mine and didn't disclose. Your house sinks and it's your fault for not have a geological study? The word clearance would have gave me pause. Somehow that was left out.
Scottsquatch
Third times a charm?
My only real question is if they will continue to sell the old eb8 bars or not. I just bought the standard apex 2 months ago and would like to be able to get another power bar if I needed to.
jams77
New Member
Fact: they clearance a product to make way for a new product and didn't disclose that they were clearance old stock. Fact: messages through sale sites indicate my model has in fact been discontinued in replacement of THE NEW MODEL.. If you were sitting on a jury would you really validate such nonsense?
805reef
Active Member
Which law says you have to disclose why you are putting an item on clearance? I never see these disclosures on clearance items at the store, I'm going to get an attorney and start suing everyone!
psirex
Well-Known Member
I guess I'm not as upset as others are over something so small in the grand scheme of things.
What are people looking to gain by going to lawyers over $800 (theirs fees will cost you more)?
People got a very good product at a very reasonable price......
What are people looking to gain by going to lawyers over $800 (theirs fees will cost you more)?
People got a very good product at a very reasonable price......
Scottsquatch
Third times a charm?
Anybody know if they will still sell the original eb8 bars?
805reef
Active Member
Is the Apex Classic obsolete?
Absolutely not. The Apex Classic will continue to be sold and supported both with Apex Fusion as well as new product releases such as the upcoming FMM (Fluid Monitoring Module) and COR (Return Pump). The Apex Classic product HAS NOT been end-of-lifed. Think of it like the iPad and the iPad Pro.
Since the apex classic will still be sold I would take that to mean the EB8's will also.
via: https://www.neptunesystems.com/faq-for-customers-about-the-next-generation-apex/
d2mini
5000 Club Member
The Apex Classic (according to Neptune) is not going anywhere.
So it's not "discontinued" or "on clearance".
It's just cheaper now.
And it also doesn't work worse than it used to.
So if you were an Apex fanboy last week, nothing has changed.
So it's not "discontinued" or "on clearance".
It's just cheaper now.
And it also doesn't work worse than it used to.
So if you were an Apex fanboy last week, nothing has changed.
Scottsquatch
Third times a charm?
Thats kinda what I thought. I just wasnt sure.
go29
Active Member
I can understand why people who just purchased a gold unit may be upset but at the end of the day many companies do this (i.e. sell old stock in preparation for new release). Also if you read @Terence link he posted you will see that us "old apex" users are NOT being phased out. Fusion as well as new app will work for us, including the IOS notifications etc. I for one am glad to hear this ! Seems to me that a great company released a new product, and are doing the right thing by keeping their software working for all of their current customer base.
Again I get the frustration, but look at the information... EVERYTHING works with the old apex accept the new energy bars. Just not sure what the fuss is about here when they are ensuring that our old apex will still function along like new with the upcoming fusion updates etc. They are doing the right thing at least in my opinion.... Thanks neptune.
SIDE NOTE --> anyone upset about this ill sell you my apex at a KILLER DEAL so i can buy the new one, problem solved for you
Again I get the frustration, but look at the information... EVERYTHING works with the old apex accept the new energy bars. Just not sure what the fuss is about here when they are ensuring that our old apex will still function along like new with the upcoming fusion updates etc. They are doing the right thing at least in my opinion.... Thanks neptune.
SIDE NOTE --> anyone upset about this ill sell you my apex at a KILLER DEAL so i can buy the new one, problem solved for you
psirex
Well-Known Member
michaelrc51
Active Member
The purpose of the sale has to be disclosed........
I have a Apex Gold BNIB and I am not the least bit bothered by what they did. They are a stand up company and have done things to show it.
Sorry people, I don't have any sympathy for the whole crowd that feels Neptune has wronged them. IF you bought one because of the sale so be it. You still have something that can basically do the same thing as the new one. Yes, there are a few things the EB832 can do that would be nice but then you need to ask yourself if it's worth it to loss a few $$$ to "upgrade' to the new model.
If you didn't properly research a house you were buying then it's on you not. If it gets passed on to you good luck trying to claim the seller didn't disclose it.
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3lusive
Active Member
This is the email I got from MD last night:
Sorry we missed your chat. We would be able to set up the return for you as long as the manufacturer seals on the system have not yet been broken, per the manufacturer, once the seals are broken, any support would have to go through Neptune. Because of these restrictions, any return for Neptune products would have to be set up over the phone or by email. We are looking forward to your response so that we may further assist you.
Thank you for your time and have a great day.
jams77
New Member
Wow I can't grasp what your trying to get at. I'm not into legal things. I will say my bill of sale and everyone scammed was not with Neptune. I would expect one to handle that in small claims court if that was the case. I think their VP of marketing lives in a shoe box apartment. I'm told there are better ways to skin a cat. One company said "heck no" the rest either were scammed themselves or were part of it. They can figure that out for themselves. Not my concern.
I really don't get the big deal anyway. The new one seems like it barely has anything the old one doesn't and also doesn't come with a display. If they both are the same reliable, I would much rather the old one at $100 less.
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