Both Eb832 offline with no power to outlets

[acropora4u]

How does that even happen. We had power outage and when it came back up both eb832 not working. I tried resetting and also tried the breaker in the back and still nothing. Both have power and are online just no outlets working. So frustrated with Neptune.

 

[_AV]

Yeah, that's because all EB832 are bound to fail eventually due to the low quality components inside. And the very reason I always recommend an upgrade whenever possible:

Another attempt at fixing Apex EB832

Some of my previous repairs: https://www.reef2reef.com/threads/radion-xr30-complete-no-light-repair.792711/ https://www.reef2reef.com/threads/radion-lights-board-level-repair.774331/ https://www.reef2reef.com/threads/ai-hydra-fan-connector-repair-significant-corrosion.793402/ First off, let me...

www.reef2reef.com

 

[ADAM]

I had one do the same a few weeks ago and the power supply unit was bad. “The indicator lights would turn on/off for each outlet but there was no power at any outlet”… I didn’t try to fix it since it was 6+ years old.

 

[acropora4u]

These are two years old this is crap

 

[Lbrdsoxfan]

These are two years old this is crap

Unfortunately it's a known weakness of the eb832. Many of us have shied away and stuck with eb8's because of it.

 

[BroccoliFarmer]

Unfortunately it's a known weakness of the eb832. Many of us have shied away and stuck with eb8's because of it.

I have two dead 832s and was lucky to find an eb8. I actually have the pieces to fix the 832s but not gonna waste my time

 

[Lbrdsoxfan]

I have two dead 832s and was lucky to find an eb8. I actually have the pieces to fix the 832s but not gonna waste my time

I've been hoarding them, lol. I'm at 3 eb8's and two eb4's. I'm looking for one more eb8, so a spare eb8 for each tank and one spare eb4 overall.

 

[acropora4u]

Well Neptune better step in here otherwise I’m just gonna go to GHL and never buy another one of Neptunes products

 

[Lbrdsoxfan]

Well Neptune better step in here otherwise I’m just gonna go to GHL and never buy another one of Neptunes products

Talk to @_AV . He will do you better than Neptune will. It's out of warranty, so they only offer a discount for replacement.

 

[acropora4u]

Talk to @_AV . He will do you better than Neptune will. It's out of warranty, so they only offer a discount for replacement.I

I just PMD @ AV. thanks

 

[Lbrdsoxfan]

Who is this @Av??

He is a member of the forum that fixes eb832's among other reefing electrical items. He not only repairs, but typically upgrades the point of failure @ the same time. Better prices than Neptune IME. Search his posts on here...

 

[acropora4u]

He is a member of the forum that fixes eb832's among other reefing electrical items. He not only repairs, but typically upgrades the point of failure @ the same time. Better prices than Neptune IME. Search his posts on here...

Thank you hopefully I hear from this person.

 

[rtparty]

If you do go GHL, have fun with that mess. I'd rather stir my tank with a spoon than use their software again.

 

[BroccoliFarmer]

If you do go GHL, have fun with that mess. I'd rather stir my tank with a spoon than use their software again.

Just make sure you wash your spoon first and clean it with RODI. Been there done that wrong!!

 

[acropora4u]

@AV is making the repairs for me!! thanks @ AV

 

[Lbrdsoxfan]

@AV is making the repairs for me!! thanks @ AV

Glad to hear it worked out!

 

[acropora4u]

I still will never buy any more Neptune product. The return pumps have problems as well

 

[Lbrdsoxfan]

I still will never buy any more Neptune product. The return pumps have problems as well

Eh, lol... I just buy the old stuff that works.

 

[rtparty]

There isn't a single company in this industry that doesn't have issues with some items

 

[acropora4u]

There isn't a single company in this industry that doesn't have issues with some items

yes, but those companies make it right for the consumer..or at least upgrade the product for the known defects moving forward