I’ve finally decided to try the Neptune Apex controller route after 30 years of manual reefing. I got the Apex last month and like many, had issues with probe calibrations and air in the salinity probe...
Yesterday I received brand new DOS and Trident systems. The DOS fried upon plugging in the power supply so I submitted a ticket for that. Then I focused on the Trident.
After completing the connections and setup I kept getting Alk and CA out of range readings. I tried retesting 4 times with same results.
Restarted and reset several times.
Tried to do calibration, received Test A failed
Played with tubing and checked for leaks, kinks or disconnects. CA and Mg results are nowhere near the calibration solution.
Ran calibration again, received Test A failed again. This time I pulled the tray out and left it out. Again, results do not match calibration solution (I entered the numbers exactly as shown on the bottle).
Test A failed again. Replaced A regent with the 2nd bottle.
Ran calibration again, this time test B failed. And I’m out of calibration fluid at this point.
Returned sample line to aquarium water and reran full tests. CA out of range again, but at least I’m now getting Alk. Mg has always seemed to work.
So, this unit is literally 4 hours out of the box and I have yet to get a full reading. I’m out of calibration fluid and down about 30% of my regents.
Question: when I do a calibration, aren’t the test results supposed to generally match the numbers on the calibration fluid bottle? (And entered into the calibration task). Mine aren’t even close....
Bottle Alk 8.30
Test Alk 11.07
Bottle Mg 1195
Test Mg 1376
Any ideas on what else to try? Tubes are not kinked, tubes are connected, pump spins and regent seems to prime. I have also reset, restarted and reprimed several times.
So far, not so good. After $2k I have a spotty PH and salinity monitor and remote control power strip...
Thanks for letting me vent and any other suggestions are welcomed.
Yesterday I received brand new DOS and Trident systems. The DOS fried upon plugging in the power supply so I submitted a ticket for that. Then I focused on the Trident.
After completing the connections and setup I kept getting Alk and CA out of range readings. I tried retesting 4 times with same results.
Restarted and reset several times.
Tried to do calibration, received Test A failed
Played with tubing and checked for leaks, kinks or disconnects. CA and Mg results are nowhere near the calibration solution.
Ran calibration again, received Test A failed again. This time I pulled the tray out and left it out. Again, results do not match calibration solution (I entered the numbers exactly as shown on the bottle).
Test A failed again. Replaced A regent with the 2nd bottle.
Ran calibration again, this time test B failed. And I’m out of calibration fluid at this point.
Returned sample line to aquarium water and reran full tests. CA out of range again, but at least I’m now getting Alk. Mg has always seemed to work.
So, this unit is literally 4 hours out of the box and I have yet to get a full reading. I’m out of calibration fluid and down about 30% of my regents.
Question: when I do a calibration, aren’t the test results supposed to generally match the numbers on the calibration fluid bottle? (And entered into the calibration task). Mine aren’t even close....
Bottle Alk 8.30
Test Alk 11.07
Bottle Mg 1195
Test Mg 1376
Any ideas on what else to try? Tubes are not kinked, tubes are connected, pump spins and regent seems to prime. I have also reset, restarted and reprimed several times.
So far, not so good. After $2k I have a spotty PH and salinity monitor and remote control power strip...
Thanks for letting me vent and any other suggestions are welcomed.