BRS GFO & GAC 5" mini reactor with refillable cartridge.

Discussion in 'Bulk Reef Supply' started by powers2001, Dec 9, 2016.

  1. powers2001

    powers2001 started reefing 1999 Build Thread Contributor

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    I bought one of these from BRS and the housing won't screw into the lid properly. It only goes on a couple of turns and is very hard to unscrew. It won't go on far enough to form a seal with the cartridge. Is there a different brand lid I could use with it that will work?
     
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  2. bobbravo2

    bobbravo2 Well-Known Member

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    My lid is a little "sticky", so I'm following along. Also cracked at the top a bit: IMG_7144.JPG
     
  3. randyBRS

    randyBRS BRStv Apprentice :-P R2R Supporter Gold Sponsor

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    They are pretty tough to match to a different top. That being said, we need to get this fixed for you. Shoot me a PM with your order number or account email and I'll help troubleshoot.

    Shoot me a message with your order number or BRS account email and I will get this fixed. :)
     
  4. powers2001

    powers2001 started reefing 1999 Build Thread Contributor

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    Thanks BRS for taking care of this! Now I have another BRS brand product, 2-part doser, that isn't working. I bought it a little over a year ago. The roller wheel isn't turning at all when plugged in. Do you want me to PM you with the order #?
     
  5. randyBRS

    randyBRS BRStv Apprentice :-P R2R Supporter Gold Sponsor

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    No problem! Shoot me a PM with the order number and I'll take a look ;)
     
  6. powers2001

    powers2001 started reefing 1999 Build Thread Contributor

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    Nevermind, something was off on my ReefKeeper.
     
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  7. bobbravo2

    bobbravo2 Well-Known Member

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    Thanks BRS for the quick replacement!
     
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  8. randyBRS

    randyBRS BRStv Apprentice :-P R2R Supporter Gold Sponsor

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    Ok, no worries. Let me know if I can help with anything else!

    No problem!
     
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