!!!BUY WHEN YOU BUY, WHEN YOU BUY YOU'RE GONNA BUY!!!

Discussion in 'Battlecorals' started by Battlecorals, May 21, 2018.

  1. Silver14SS

    Silver14SS Active Member Build Thread Contributor

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    Lol, you gonna work in some A.C. lyrics next? I hope your love of punk music doesn't scare away any customers!
     

  2. tigé21v

    tigé21v Active Member

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    LOL
    When I first read the thread title, it reminded me of the opening of a Grand Funk Railroad song. I'm a lot older than all you though.
     
  3. tigé21v

    tigé21v Active Member

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    The one thing I've learned over the years is something is as valuable as what someone is willing to pay for it.
    As far as a shopper, I'd like to think I cover the gamut, but in reality, I'm more of a click-and-get. The only time I haggle is the major purchases, which I hate to make, because I hate to haggle.
    I tend to wait till the Holiday sales to either replenish dry goods, or make a new purchase. I HATE to pay for shipping, especially when companies use it as a way to lower the price on their merchandise. (A PVC fitting for 3 bucks, and $12.00 for shipping:eek:) I almost always buy whatever the minimum amount is needed to qualify for free shipping, if it's available.
    As far as this hobby, I have never haggled over the price of livestock or dry goods, whether with a vendor, or a private seller. The way I see it, the seller's offer is, or should be what they want for it. Their bottom line, per se. I decide whether I'm willing to pay what they are asking or not. If I'm comfortable with the price, great. If not, I pass. I don't try to negotiate. Now, if the seller offers to reduce the price for whatever reason, it's not like I'm going to decline the offer. But it will never be initiated by me. I respect whatever a seller chooses to ask for an item, whether I think it's fair or not.
    I guess it's about how I would want to be treated as a seller. If I were to list something for sale, I'd get irked pretty quick with the hagglers/low-ballers. (Which is probably the reason I have a store's worth of used equipment in my basement)
     
  4. YumaMan

    YumaMan Active Member

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    As a seller of freshwater fish on-line I know the value of repeat customers. These shoppers always end up getting my best service and quality livestock. So when buying from others I try to establish loyalty and consistency in my purchases, and show appreciation when it is due. The smaller livestock outfits remember me and end up doing as I do -- sending their better quality frags. I prefer buying livestock not from the top outfits but from the #2 guys, they try harder to please.
     
  5. Lousybreed

    Lousybreed Active Member

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    I value a connection and building a relationship. We have talked in the past, love your involvement, also love that you are in WI. So I will eventually place a large order and when I do I won’t haggle price. I will tell you my wants and likes and let you have a say in what I will get. In exchange maybe you can offer a little advice here and there. That’s what I dig, developing mutual relationships where both parties win.
     
  6. Braves Fan

    Braves Fan Valuable Member

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    delete
     
  7. ajcanale

    ajcanale Active Member

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    Until there are more high volume dry goods vendors to compete with BRS and the very few other similar retailers, there will be no logical comparison with this as there are hundreds of home grown coral vendors out there. Competition is prevalent in the coral market, even in aquaculture... way beyond that of dry goods. It's 100:1.... at best.
     
  8. Braves Fan

    Braves Fan Valuable Member

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    Lets try this again :)

    I hate coral vendors :)

    I won't haggle on price with you ,,, If you have a coral listed on your site for $180 a frag ,, but you know you will take $60 for that frag ,,, you will never get the chance to haggle with me on the price that frag ,, I have already moved on past your site to another one :) List the coral for what you are willing to take for it ,,, it would have been sold months ago :)
     
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  9. Bpb

    Bpb Valuable Member

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    I absolutely hate haggling. Maybe I'm just bad at it. Every time I talk to another hobbyist about buy corals or gear, if the price is too high and I simply state its more than I was wanting to spend and that if they cant come down some then I'll have to back out, 10 times out of 10 they tell me "ok well let me know if you change your mind" and thats that.
     
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  10. dede

    dede Active Member R2R Supporter Build Thread Contributor

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    I admit it, I am a bargain shopper. I don't generally haggle, I just usually wait until I find a good deal on something or what I perceive to be a good deal. Maybe live sales, holiday sales, sales at the lfs, auctions, hobbyist, etc. When buying livestock online I do try to buy enough quantity to mitigate the high shipping cost.

    But one thing I will pay more for is that guarantee on livestock. When I see an ad that goes into length about how the vendor or hobbyist will not cover this, that and the other thing I lose all trust in that seller. It has to be an outstanding deal for me to take a chance in that case.
     
  11. BigKid4788

    BigKid4788 Well-Known Member

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    I usually take the approach with vendors that I ask them how much something is individually and then if I purchase the entire pack. I ha e a number that I won't go over. If the vendor is firm with price it's no big deal. I either buy or don't. Never hurts to ask.
     
  12. stoneroller

    stoneroller Active Member

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    Bie with your doots on! I haven't thought about haggling with online coral vendors but now I will try with my boots on.
     
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  13. Rakie

    Rakie Federal Coral Reserve R2R Supporter Reef Tank 365 Build Thread Contributor

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    It depends on the vendor. Some vendors are busy and won't be bothered to answer questions. Some vendors have a history of being testy, to put it nicely.. Some vendors have a spotty history and reputation... And some vendors so vehemently lie about what they have, and what it truly is (some wild piece they named after a piece they no longer have for example) that it's not worth even trying to talk with them.

    So I guess the answer is "it's complicated". But everyone I point your way is very happy to talk with you Adam.
     
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  14. Battlecorals

    Battlecorals Aquaculturist R2R Supporter Gold Sponsor

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    Man It sounds like you had a few less than stellar experiences. Sorry to hear it. There are some shady vendors out there, that is for sure.
     
  15. PSXerholic

    PSXerholic Valuable Member R2R Supporter Reef Tank 365 Build Thread Contributor

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    I typically do not bargain a lot, especially with Online Vendors.

    However I got trust back recently from BRS @Ryanbrs into online Vendors after I started a Chat with one of their guys about a Spare part for my skimmer that wasn't available at all on their website.
    Then the guy on the other side mentioned he will check and I thought I will never hear back as usual until I got an email that a package is on my way ;-)
    Asking details via email it turned out that they simply took action and searched in their warehouse and found one spare impeller assembly that fits my skimmer and did ship it to me free of charge and notified me that they are working on to get it into their selection but it may take a while!!! I know I spent quite some money over the last years with BRS and they seem truly to consider those type of things when handling loyal customer inquiries.
    I can tell this spare part was quite expensive for sure, knowing now what the manufacturer is asking for it out of Singapore.

    -Andre
     
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  16. 100gallonreefer

    100gallonreefer Active Member

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    I will usually pay the asking price if it seems reasonable. I do like to get involved and let the vendor know what I’m looking for. I’d much rather talk to or mssg vendor over click and buy.
     
  17. Braves Fan

    Braves Fan Valuable Member

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    I pretty much never Click & Buy ,,, I usely buy several corals when I buy ,, I copy & paste the corals I want to an E-mail and then ask the vendor what is their best price for these corals ,, then have then send me a Pay Pal invoice,,, I have never had a vendor not give me a better price then what they are listed for on their site ,,, I don't waste their time though,, if I am asking,, I am buying,, they give me that better price,, I am ordering,, I may tweek the buy list if I can't afford the cost of all of them at the time,,, but that is usely only tweeked one coral,, don't waste their time ,,,,

    That being said,, there are some vendors I pretty much never buy from,, mostly because they just ,, IMO ,, ask way to much for their corals ,,, would they give me a better price ,, I don't know,, WWC is one of them ,, I do like looking at their pictures though ,, I do buy from Cherry corals,, not often ,, I have never asked them for a cheaper price ,, what I like about them ,, I can order that special coral I want ,, and choose from some of the cheaper ,, but nice corals ,, they have on their site to fill up my box ,, I never asked them for a better price ,, I am into mostly LPS corals ,, I buy a lot from ASD ,, have never asked them for a better price ,, IMO ,, they pretty much have their corals priced pretty reasonable ,,,

    I don't do Live Sales ,, I just don't have time to spend hours on the putor trying to save a few $$$ on some corals I want ,, you want to sell corals to me,, post that Live Sale price you are willing to sell that coral for up on your site all year long ,,,

    I don't do auctions either,, just as I don't have time to spend on a putor for Live Sales ,, I don't have time to bid on a coral and then come back days or a week later to see if I won ,,, then race around trying to figure out other corals from their site to fill up my box ,,,

    I guess thats good for the people that have part time jobs :)
     
    Last edited: May 26, 2018
  18. Lonny

    Lonny Well-Known Member

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    I don't really feel comfortable haggling lol. I do really appreciate how easy it is to communicate with you Adam! And it's so fun to PM you with "I got x amount of money can you build a box for me" I've never blindly trusted a vendor before but you go above and beyond to make sure the customer will be happy!

    Not to mention you don't have any corals I wouldn't want lol!
     
  19. Krzydmnd

    Krzydmnd Well-Known Member R2R Supporter Reef Tank 365

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    My online purchase strategy for coral purchases typically start with me finding a particular coral that I'm interested in.... I'll Google search the coral and look at every vendors offer that I can find. This helps me determine a realistic current market price for a particular coral, and then I immediately discount the high range vendors without contacting them (this is relevant to your topic because if you're listing $399 for a coral that sells average $200 then I'm not even going to visit your site a second time for any purchase).

    Then I typically mark off the vendors with sketchy, poorly designed websites with little info on the corals or stock photos, etc.... Your online presentation and presence is important to me as a buyer, it's the only face I see.

    Then I might reach out and ask a question or two about the particular coral, more as a test to see how quickly, and if I even receive a response. You'd be surprised how often I don't even get a reply. I won't buy from a vendor who doesn't take the time to respond to customers. It's like walking into a store and being ignored.

    Buying and selling online has opened up so many doors for our hobby, but it also comes with its own challenges from both sides. If you run your business professionally and with a noticeable sense of pride then you'll earn my business.
     
  20. Ento-Reefer

    Ento-Reefer Well-Known Member R2R Supporter Partner Member 2019 Delaware Reef Club Build Thread Contributor

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    This is exactly how I feel when ordering from Adam. I just received my third order and for me the excitement is in not knowing what might be in the box. My new 180 is quickly turning into a Battletank..lol.. I think I only have 2-3 sps that didn't come from Adam.

    I don't usually haggle on price for corals from online vendors, but will at my LFS if I see a piece I really want that is marked high. I feel that quality and customer service is more important to me. Adam, your prices are more then fair and you are very generous with your Battleboxes!! I am a customer for life :)
     
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