Good morning, I am Kerri, the Operations Manager for CLearview Lids. I emailed you first thing this morning requesting pictures so that I may ascertain the very best way to assist you with your posted issue. I do hope to hear from you soon, as I would be sad to know that a potentially easy to fix issue may cause an ongoing problem with your tank if left unattended.
Here is a link to our site page listing all lead times, including Custom Lids. https://www.clearviewlids.com/pages/current-lead-time-shipping-estimates
When will ur site be updated with price on the Red Sea 900 3XL? Have you produced any lids for theis tank yet? I do have a concern regarding weight and sagging for these "extra large" tanks. Are you able to section these in to 3 different I dependent sections so that the left, middle, right sections can be removed independantly and still be strong enough to prevent sagging? I'm interested in the Pisces EXO. Thank you!
We are currently filling orders for the Red Sea 900xl utilizing our Custom Lids page. This is a 13 sq ft lid, available in all three lid styles. It does not require an overflow cutout, but if customers prefer one, if must be ordered by purchasing two large cutouts. We are only offering the lid for this tank in 3 section lids to reduce any potential of sagging.
T lid frame will be fine.....our Lexan is rated for 10 years without yellowing/warping in direct outdoor use. Mileage will vary on the screen material however. Under Halides the prior couple cases I'd have reported to me were seeing 18-24 months on the screen before they felt it needed to be replaced (which our lids are of course designed to allow to be done quite 'easily'). This is also an average quoted with lights AT LEAST 10" above the water and in an "open air" environment
My records indicate that you were supplied with updated pieces in October of 2018. If you are experiencing a new issue, please reach out to us at [email protected] as you have clearly found people here most happy to help you with any problems you incur. That said, in answer to your query, lid warranties are for one year, and your other, the Tsunami, like all great ideas, can be improved upon, and yes, we have done so several times over the past two years. This fact is also noted in our shared email threads. I look forward to helping you via email!
My questions were without answers since May, imagine the wait time on a lid lol
All these kids just sit on the too of the tank. They aren’t secured down in any way so a cat or octopus or anything else can easily push them out of the way.
Every company that makes these types of lids has a LONG wait..... that’s what happens when you have a corner in a niche market and tons of people wanting it.
That’s why I went with the Red Sea diy lid. Not the best but no wait and it was only around 40 bucks And it works. If they want to play hard to catch and take their sweet time, it’s their rights but also the consumers right to choose what they like.
