Hello there, I have recently purchased a XR30W Gen3 from a fellow reefer. While purchasing the fixture, I took it after it turned on well. After a month, I was trying to setup the ecotech live/connection manager, it does not detect the radion atall. The fixture lights up well and the port does not seem to have any physical damage. I have already tried on two laptops and two USB cables. both with the same results. Please advise. Is there another way to see if there is something wrong with the fixture or the port.
Sam
Sam