Elos tank showed up today... but its not all good news.

Discussion in 'General Equipment, Hardware, Filtration' started by sayitfast, Nov 9, 2016.

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  1. sayitfast

    sayitfast Active Member R2R Supporter

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    So, I've been waiting for my Elos tank to show up from Italy... it was shipped FedEx, and today when it was dropped off there was shipping crate damage that apparently happened in Tennessee. I won't know if the tank suffered any damage until I can completely unbox it on Thursday. I hope it's OK... FedEx did give me paperwork stating they we're aware of the damage.

    Here is a short video of the damage... so sad, I hope its OK.

     
    Last edited: Nov 9, 2016
    Tankme USA likes this.
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  2. Tahoe61

    Tahoe61 Moderator Staff Member Team R2R R2R Supporter R2R Excellence Award Showcase Editor Build Thread Contributor Partner Member Partner Member 2018

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    Now that is a lesson in frustration, wow.

    So if Fedx taking responsibility for the damage?

    Good luck, I sure hope the tank is not compromised.
     
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  3. sayitfast

    sayitfast Active Member R2R Supporter

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    Yes... FedEx did take responsibility, They gave me all the paper work I should need if there is an issue. I will setup the tank and leak test on Thursday... I really hope it's OK.
     
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  4. dorky

    dorky Well-Known Member

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    Wow I'm glad tht fedex decided to take responsibility for the damage if there is any
     
  5. revhtree

    revhtree Owner Administrator Staff Member Team R2R R2R Supporter R2R Excellence Award Photo of the Month Award Article Contributor Build Thread Contributor Partner Member 2018

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    Fingers crossed!
     
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  6. Reef man 89

    Reef man 89 Valuable Member

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    There is now way I could wait to see if it was damaged I would have already leak tested it!!!! But good luck hopefully it's just the crate.
     
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  7. tj w

    tj w Valuable Member

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    Good luck man, I'm glad FedEx did the right thing there. I hope it's just the crate as well.
     
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  8. Garia666

    Garia666 Active Member

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    Man , Elos is such an high standard product i could cry if i would see it arrive like that. Its like the ferarri`s of the reef tanks. Did you get the full diamond version? or the essential?
     
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  9. sayitfast

    sayitfast Active Member R2R Supporter

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    It's the Diamond version...
     
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  10. sayitfast

    sayitfast Active Member R2R Supporter

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    Ya... it's killing me. I did get in there with a flashlight and look around. But the way the crate is I need two people and I live in the boonies so I'm stuck until tomorrow.
     
  11. reefwiser

    reefwiser LMAS R2R Supporter R2R Excellence Award Reef Squad Article Contributor Partner Member 2018

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    Good luck
     
  12. 805reef

    805reef Active Member

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    [​IMG]

    Good luck!
     
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  13. buganddoug

    buganddoug Active Member

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    Wish you lots of luck
     
  14. Steelersfan

    Steelersfan Member

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    I think that the tank will be okay. I received my Elos 160XL from Elos Italy earlier this year, and when you fully open the crate, you will see how well it is packed in there. It should be strapped, sitting on top of thick styrofoam. There is also a thick blue foam covering the top of each side. I am not sure what size you ordered, but I can tell you that my tank was extremely heavy. You will be very happy with your Elos. This is my third Elos tank. :)
    Best of luck!!!!
     
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  15. d2mini

    d2mini Moderator Staff Member Team R2R R2R Supporter R2R Excellence Award Photo of the Month Award Article Contributor Build Thread Contributor

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    What do those little damage things say on the crate? Do you have them?

    [​IMG]
     
  16. spidercrab

    spidercrab Active Member

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    why not wait till after you test it to post this? I get damaged shipping containers in all the time probably once a month and it rarely relates to a damaged producT. Good luck.
     
  17. JasReef

    JasReef Active Member

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    He is just expressing his anxiety in a healthy and welcoming community, nothing wrong with that.

    Good luck OP, I hope it is all good.
     
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  18. Bronc

    Bronc Valuable Member R2R Excellence Award Reef Tank 365 Build Thread Contributor

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    Good luck man. I've got my fingers crossed for you.
     
  19. Black Pearl

    Black Pearl Valuable Member R2R Supporter Build Thread Contributor Partner Member 2018

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    what a bummer, I would be irate. hope everything turns out well
     
  20. Garia666

    Garia666 Active Member

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    haha awsome. i hope your going to make an build thread
     
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