Everyone having problems connecting to Mobius!

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

reef-rc

Valuable Member
Review score
+0 /0 /-0
View Badges
Joined
Feb 5, 2017
Messages
1,070
Reaction score
1,123
Review score
+0 /0 /-0
For those that updated their mobile app today and received the "Authentication error" and unable to access your devices as result, you might try resetting your password to a new password or the same password as before. This will take you to the mobius website for that. Once I did that, the app worked for me and the authentication error was gone.

I am glad to see changes that potentially resolved the most recent issues.

Unfortunately the change management of this rollout for the end users could be improve to say the least.
 

geckoejon

Well-Known Member
Review score
+0 /0 /-0
View Badges
Joined
Dec 1, 2013
Messages
529
Reaction score
103
Review score
+0 /0 /-0
Location
cocoa, fl
i have had repeated issues with Mobius… full of bugs & they are pushing out products faster than quality control / r&d is keeping up, imo…

why should I have to power cycle, reset, and etc… 1/2 the time I try to control a unit?!?! Definitely not “high end”

regret going with ecotech…
 

geckoejon

Well-Known Member
Review score
+0 /0 /-0
View Badges
Joined
Dec 1, 2013
Messages
529
Reaction score
103
Review score
+0 /0 /-0
Location
cocoa, fl
Mine is down AGAIN!!! what the heck?!?!

It is literally half the time I log on…

Why should I have to power cycle & factory reset all this “high end equipment” REPEATEDLY?!?! Grr….
C83F8F04-12A1-4C66-BC9F-FA45D90CE911.png
 

alabella1

Active Member
Review score
+0 /0 /-0
View Badges
Joined
Mar 15, 2021
Messages
207
Reaction score
127
Review score
+0 /0 /-0
Location
Somers, NY
I've already moved away from my Vectra in favor of a Cor20 since my apex never goes down. I'm hoping that my MP40s and lights can just be set and forget and I won't need the app as often. Also holding out hope that in the coming months Apex releases something to control mobius devices.
 

What are all the ways you "filter" your reef aquarium?

  • Chemical Filter Media

    Votes: 169 46.8%
  • Skimmer

    Votes: 297 82.3%
  • Natural Methods (rock, sand etc)

    Votes: 311 86.1%
  • Algae Scrubber/Reactor

    Votes: 48 13.3%
  • Rollermats

    Votes: 58 16.1%
  • Filter Socks/Pads

    Votes: 199 55.1%
  • UV Sterilizer

    Votes: 115 31.9%
  • HOB or Canister

    Votes: 52 14.4%
  • Ozone Generator

    Votes: 14 3.9%
  • Coral

    Votes: 180 49.9%
  • Other (please explain)

    Votes: 7 1.9%
  • Refugium

    Votes: 139 38.5%
  • Water Changes

    Votes: 251 69.5%
www.dinkinsaquaticgardens.com
Top