[FAQ-Install teffo] HOW TO INSTALL TEFFO WITHIN 3 MINUTES?

Discussion in 'AquaMutant' started by AquaMutant, Dec 3, 2018.

  1. AquaMutant

    AquaMutant teffo Smart Your Aquarium R2R Supporter Platinum Sponsor

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    How to install teffo within 3 minutes?

    First, make sure you have :
    • Mobile device with iOS 9.0 or Android 6.0 and later.
    • Wi-Fi network with working Internet.
    Watch the installation video to learn how to install your teffo.


    Note : The time may vary due to your network environment.

    Forum: https://blog.aquamutant.com/forums
    Website: https://aquamutant.com
     
    AquaMutant_David likes this.

  2. Retro Reefer

    Retro Reefer Older than dirt! R2R Supporter R2R Excellence Award Reef Tank 365 Hospitality Award Build Thread Contributor

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    I don’t see these for sale anywhere?
     
  3. Aquamutant_Jerry

    Aquamutant_Jerry New Member R2R Supporter Platinum Sponsor

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    Hi, because there is an issue which it will affect the user experience, we decide to temporary close Amazon store until the Android App release to Google play store. (IOS already released)
    Please check with our product website for updated news. Thank you
     
  4. Technewb

    Technewb Active Member

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    I just happened to snag one of these the other night around midnight for my qt tank and so far so good. All I have it doing right now is just temp monitoring with my heaters connected, but on my samsung s9 i have it running in C for the temp because F isn't working correctly on android and on my iphone its running F. So far so good. Don't know why it was being sold at midnight and in the morning it was no longer available. Pratically no instructions at all so these videos definately helped me set it up.
     
  5. AquaMutant_David

    AquaMutant_David Member R2R Supporter Platinum Sponsor

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    Android App is going to release next week (Fix F isn't working correctly). The Amazon store will reopen soon. It is now conditional open Amazon store for iphone user.
     
  6. Robo

    Robo Member

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    Hi, seeting up and getting “abnormal temperature detected. Please check each sensor is properly connected”. I’ve tried re plugging it back in several times. Any ideas appreciated.
     
  7. AquaMutant

    AquaMutant teffo Smart Your Aquarium R2R Supporter Platinum Sponsor

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    1. Make sure you plug to the end, some connects are tight to plug in.
    2. Do you have right angel connector? if yes, please plug the probe in and have it connects to teffo. The right angel con is for pin transfer. Without it, no signal.
     
  8. Robo

    Robo Member

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    No right angle connector that I’m seeing. Just a straight connection. Instructions aren’t showing more. Missing something?
     
  9. AquaMutant

    AquaMutant teffo Smart Your Aquarium R2R Supporter Platinum Sponsor

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    Please message (or mail to support@aquamutant.com) about your address and contact info, will send you a new sensor. Sorry for the inconvenience.
     
  10. Robo

    Robo Member

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    I’ve still got issue with the heating probe registering. The reading showing 83.8 as tanks current temperature. Have it in several tanks and no difference? Several restarts and still same problem? Any advice appreciated.
     
  11. AquaMutant_David

    AquaMutant_David Member R2R Supporter Platinum Sponsor

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    just login your account and the temperature is 78.4 now. Engineer is keep watching. 160056.jpg
     
  12. Robo

    Robo Member

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    Thanks and seems good to go, knocking on wood. Good company to work with and quick response. Much appreciated!
     
  13. Robo

    Robo Member

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    Reconnected unit for mounting on wall and back to “abnormal temperature detected. Check sensor”. Seems it should just automatically re set, as in power outage. Really need fan/temperature setting to function.
     
  14. Technewb

    Technewb Active Member

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    My unit was reading 76.5 F, but my temps were hot as high as 80. Check my app and said my unit was offline. I didnt even get any notice that it was offline. Anyways i unplugged it and now its reading temp at correctly around 80. But when i go to set the value when i want my heater to turn on/off, all it gives me is ON @ 167 F and OFF @ 174F. Some sort of bug. Any ideas?
     
  15. AquaMutant

    AquaMutant teffo Smart Your Aquarium R2R Supporter Platinum Sponsor

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    Could you send me your account and password by message or mail @ support@aquamutant.com? Allow us to log in, check what’s the settings in detail, thanks.
     
  16. Technewb

    Technewb Active Member

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    This is what im seeing when trying to change heater settings.

    Screenshot_20181214-123521_FishCare.jpg
     
  17. AquaMutant

    AquaMutant teffo Smart Your Aquarium R2R Supporter Platinum Sponsor

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    you setup 4 heaters at the same time,

    I would like to know more in detail.
    1. Are you using Andriod phone? We have Fahrenheit reading issue on Android, please switch to Celsius if you are using Android.

    https://www.reef2reef.com/threads/t...mart-your-aquarium.463455/page-2#post-5326941
    Fix couple bugs and going to release new App, take App store and Play market into consideration, it takes about 2 weeks.
    For better user experience, we choose to shut down Amazon store temporarily till new release ready for download.

    Major bugs:
    1. Celsius works but Fahrenheit gives incorrect readings in Android app.
    2. While app pulling the time zoom data from phone, some get the wrong data to makes the scheduling work incorrectly, users have to correct the time zoom setting and reboot teffo to solve the problem. New release will have manual input directly during installation.

    2. If iPhone, what’s the sku of iphone and kernel versions?
    You could message if you don't want the information go public.
     
  18. Technewb

    Technewb Active Member

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    I thought you had already fix android issues because F now reads correctly after latest update and this issue only occured after i unplugged my powerbar. Yes i have 4 setup as heater because i was testing smaller heaters out, but currently only 2 are connected to heaters.
     
  19. AquaMutant

    AquaMutant teffo Smart Your Aquarium R2R Supporter Platinum Sponsor

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    could you try to reboot the teffo, unplug and plug the teffo to check if the problem is gone? powerbar is teffo or something else?

    Also, please let me know which android phone you are using now, and kernel version?
    this is new to us, once get the information, will pass the information to engineers.
     
  20. Technewb

    Technewb Active Member

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    Im looking at my iphone and the problem is the same on IOS.
     

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