Zeal
2500 Club Member
Oh, the dreaded FedEx freight service....
My Tank was supposed to be delivered last week Wednesday. Got a call later in the morning saying the train has not arrived in South Florida and it has to be delivered Thursday.
Thursday Morning... I call FedEx for an update and they said the train has not been unloaded yet and itll have to be for Friday...
Friday Morning... Same thing call FedEx in the morning they said the train still hasn't been unloaded and its going to have to be for Monday....
Monday Morning... I get a text from FedEx at 9Am stating the tank is out for delivery (yay)
11 AM... Get a text saying the delivery has been rescheduled..
I call the FedEx station where the tank is at and APPARENTLY while the tank was being unloaded from the train the forklift somehow scuffed the wood of the stand.. Obviously, nobody knows where this piece of wood goes... So FedEx in all of their wisdom place the tank in the damage section and don't even bother to notify me that something happened to the tank... So they didnt even bother putting it on the truck to begin with.
Now my question is.. assuming that its just this small 1" scratch on the wood, does that at all compromise the stand?
Is it possible that the bump could have caused hairline fractures in the glass that I cannot see? I don't know how the tank and stand is packages so I dont even know what to expect...
I spoke to Waterbox and they said they can replace that piece of wood but im a little worried that the tank might be compromised from the bump...
My Tank was supposed to be delivered last week Wednesday. Got a call later in the morning saying the train has not arrived in South Florida and it has to be delivered Thursday.
Thursday Morning... I call FedEx for an update and they said the train has not been unloaded yet and itll have to be for Friday...
Friday Morning... Same thing call FedEx in the morning they said the train still hasn't been unloaded and its going to have to be for Monday....
Monday Morning... I get a text from FedEx at 9Am stating the tank is out for delivery (yay)
11 AM... Get a text saying the delivery has been rescheduled..
I call the FedEx station where the tank is at and APPARENTLY while the tank was being unloaded from the train the forklift somehow scuffed the wood of the stand.. Obviously, nobody knows where this piece of wood goes... So FedEx in all of their wisdom place the tank in the damage section and don't even bother to notify me that something happened to the tank... So they didnt even bother putting it on the truck to begin with.
Now my question is.. assuming that its just this small 1" scratch on the wood, does that at all compromise the stand?
Is it possible that the bump could have caused hairline fractures in the glass that I cannot see? I don't know how the tank and stand is packages so I dont even know what to expect...
I spoke to Waterbox and they said they can replace that piece of wood but im a little worried that the tank might be compromised from the bump...
