I ran into the same problem. Did you plug the hole in front of chamber 2 when you got the media basket? That little hole equalizes the levels because the basket restricts flow. Your basket is pretty packed with media from the looks of it. After a ton of frustration I ended up with this configuration: chamber 1- floss, and matrix (similar to the stuff you have in chamber 2. In chamber 2 ALL I have is my heater, take the heater out of chamber 3 please, if you run the chamber low (which you will eventually without an ATO), you will fry the heater. Believe it or not that and the rock in the display is more than enough for your aquarium. Invest in an ATO, it’s the single best improvement you can make to the tank. Hope this helps.