The packaging was great, the cold pack was still a bit cool, but probably could've been colder. I think everything made it. Saw a ton of little floating things inside the package moving around. I'm confused by the little compartment that's marked 1/2 oz. and 1 oz. in the phyto container. What's that for? Why is there a tiny bit in there? It's like 1/2 oz? The instructions talk about militers, yet that thing is in oz. So weird. Anyway, had to bust out measuring cup and a weight scale to figure out the amount of phyto to dose. I guess maybe I didn't need to be that scientific and should've just dumped some in. But it was weird.