HELP - Going on vacation and Profilux 4 lost wifi connection

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

Ditto

Valuable Member
View Badges
Joined
Apr 25, 2017
Messages
2,229
Reaction score
2,972
Location
Albany, NY
Rating - 0%
0   0   0
If you can black out the network password on the screen shot it would be the best so not to tell everyone your password to your wireless network.
 
OP
OP
VJV

VJV

Valuable Member
View Badges
Joined
Jan 28, 2015
Messages
1,476
Reaction score
751
Location
Portugal, Europe
Rating - 0%
0   0   0
Thanks Ditto. I need to get going as my family is waiting for me 300km away. If you don’t mind when i get back I will ask for tour help to try and get this sorted out.

Many thanks and kind regards.
 

kodo28

Active Member
View Badges
Joined
May 27, 2016
Messages
289
Reaction score
172
Rating - 0%
0   0   0
[emoji4] Obrigado!

I did not scan any QR code...???? I tried to create a new WiFi connection in GCC and it does not work.

The QR code should be under or at the back of the router.

1564344631906.png


Make sure the profilux is set to reach the right 2.4ghz network and not trying to reach the 5ghz on the settings in GCC
Like on the example 2.4ghz (NOS-EEFF) or (NOS-EEFF-5) for the 5ghz.
You should be able also to check on the router page www.aminhanet.nos.pt on which SSID the profilux is registered and make sure that there is no restriction for new IP devices. Then give it static IP on GCC settings.
 
Last edited:
OP
OP
VJV

VJV

Valuable Member
View Badges
Joined
Jan 28, 2015
Messages
1,476
Reaction score
751
Location
Portugal, Europe
Rating - 0%
0   0   0
Thanks! It is indeed on the 2,4Ghz network. Have also checked the router parameters but could not find the P4...
 

kodo28

Active Member
View Badges
Joined
May 27, 2016
Messages
289
Reaction score
172
Rating - 0%
0   0   0
Thanks! It is indeed on the 2,4Ghz network. Have also checked the router parameters but could not find the P4...

OK, then make sure in the Profilux Wifi settings to fill the right 2.4ghz SSID
On the NOS sticker example the 2.4ghz Wifi the SSID is called NOS-EEFF.
Fill the SSID in profilux with the same as your Wifi 2.4ghz connection name.

1564386014795.png


1564385795516.png


Make sure also to pickup a static IP address that it is in the range of your router.

On the example the selected static IP is in the range of the IPs proposed by the router.

1564385583786.png


hope it helps
 
Last edited:
OP
OP
VJV

VJV

Valuable Member
View Badges
Joined
Jan 28, 2015
Messages
1,476
Reaction score
751
Location
Portugal, Europe
Rating - 0%
0   0   0
Hey guys, I’m back! Fortunately the tank did not crash while I was away given I was completely out of access.

#kodo28, how do you know what is the range of acceptable IPs in this router? I used static IP, selected the 2,4Ghz network (which coincidentally has the exact same password as the 5Ghz one) and selected 100 as the IP address.

#Ditto #kodo28, pictures of my settings below:

f278ccf4dbf873883e49ca9c3abc493e.jpg


e036e8955c9173016675e94c43615c74.jpg
 

Ditto

Valuable Member
View Badges
Joined
Apr 25, 2017
Messages
2,229
Reaction score
2,972
Location
Albany, NY
Rating - 0%
0   0   0
@VJV - Welcome back :).

Open up your command Prompt on your windows machine

Once the command prompt is open you want to enter in
ipconfig then hit the enter key.

What your looking for is this:

IPv4 Address. . . . . . . . . . . : 192.168.1.25
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

This will tell us your acceptable Ip range.
 
Last edited:

Ditto

Valuable Member
View Badges
Joined
Apr 25, 2017
Messages
2,229
Reaction score
2,972
Location
Albany, NY
Rating - 0%
0   0   0
On your settings above you did not enter in DNS, it should be something like 4.2.2.1 or 4.2.2.2 if you do not enter in DNS it will not be able to communicate with the GHL cloud service and will not work off-net through the cloud service.
 
OP
OP
VJV

VJV

Valuable Member
View Badges
Joined
Jan 28, 2015
Messages
1,476
Reaction score
751
Location
Portugal, Europe
Rating - 0%
0   0   0
@VJV - Welcome back :).

Open up your command Prompt on your windows machine

Once the command prompt is open you want to enter in
ipconfig then hit the enter key.

What your looking for is this:

IPv4 Address. . . . . . . . . . . : 192.168.1.25
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

This will tell us your acceptable Ip range.

What I get when I type ipconfig is exactly the same except the Address ends in .18 instead of .25
 
OP
OP
VJV

VJV

Valuable Member
View Badges
Joined
Jan 28, 2015
Messages
1,476
Reaction score
751
Location
Portugal, Europe
Rating - 0%
0   0   0
On your settings above you did not enter in DNS, it should be something like 4.2.2.1 or 4.2.2.2 if you do not enter in DNS it will not be able to communicate with the GHL cloud service and will not work off-net through the cloud service.

Thanks! How do I know which DNS to use? The GHL video says that the DNS address is usually the same as the IP address

9e050c593b25db3096887002ae2b6e17.jpg
 

Ditto

Valuable Member
View Badges
Joined
Apr 25, 2017
Messages
2,229
Reaction score
2,972
Location
Albany, NY
Rating - 0%
0   0   0
Your Gateway IP Address can also be your DNS or you can use the public DNS 4.2.2.1 and 4.2.2.2 that what I use.

You Static IP was correct so you would do this for your P4.

IP: 192.168.1.200
Subnet: 255.255.255.0
Gatewey: 192.168.1.1

Your DNS: 192.168.1.1 or 4.2.2.1

You can start a ping at a command prompt:

ping 192.168.1.200 -t and this will start a ping to the P4.

Once you apply the Ip save the config
The close GHL Desktop App
Then reopen the GHL Desktop App, your ping should then see a reply :)
 
OP
OP
VJV

VJV

Valuable Member
View Badges
Joined
Jan 28, 2015
Messages
1,476
Reaction score
751
Location
Portugal, Europe
Rating - 0%
0   0   0
Well, used my secondary DNS address by typing ipconfig/all listed under DNS servers. When I try to ping it it fives the following result:

a324a1a47b0dc49c19f3e81daa81f0fb.jpg


First, even though the IP address chosen was 192.168.1.25 it tries to get a reply from the 192.168.1.18(????) and says that the destination host is unreachable.

But then it says that there were 4 packets sent and for were received..?????

The Green light in my P4 is also indicating that the P4 has a wifi connection... I think (it is solid green but every now and than flashes for a couple of seconds).

However, when I create a new WiFi connection this is the message I get...

26c086bd8ecad9bdfa92ad848b391bc6.jpg


And these are the settings...

6f56ec9a82fd16b50d29dd3096ce4fc1.jpg


Confused and very frustrated... [emoji3525]
 
Last edited:
OP
OP
VJV

VJV

Valuable Member
View Badges
Joined
Jan 28, 2015
Messages
1,476
Reaction score
751
Location
Portugal, Europe
Rating - 0%
0   0   0
Your Gateway IP Address can also be your DNS or you can use the public DNS 4.2.2.1 and 4.2.2.2 that what I use.

You Static IP was correct so you would do this for your P4.

IP: 192.168.1.200
Subnet: 255.255.255.0
Gatewey: 192.168.1.1

Your DNS: 192.168.1.1 or 4.2.2.1

You can start a ping at a command prompt:

ping 192.168.1.200 -t and this will start a ping to the P4.

Once you apply the Ip save the config
The close GHL Desktop App
Then reopen the GHL Desktop App, your ping should then see a reply :)

Tried this. Also did not work. Exactly the same results... [emoji3525]
 

Ditto

Valuable Member
View Badges
Joined
Apr 25, 2017
Messages
2,229
Reaction score
2,972
Location
Albany, NY
Rating - 0%
0   0   0
Your SID should be your home wireless network.
Your password for the SID should be your home wireless network. (I noticed on the screen shot is said GHL so was not sure if you were doing that to mask things)
 

Ditto

Valuable Member
View Badges
Joined
Apr 25, 2017
Messages
2,229
Reaction score
2,972
Location
Albany, NY
Rating - 0%
0   0   0
1564969582727.png


Is the above screen shot what it use to be set at?

All you needed to do is leave it at that IP Address, added the DNS of 192.168.1.1.

Your also on very old Firmware for the Wireless, you need to upgrade. From the screenshot it looks like 6565.

Since it so old you are going to need to use to Wireless update tool here:

You need to follow the GHL Video here:


When you do this it will wipe out the wireless network settings and you will need to set it back up again also.
 
Last edited:

kodo28

Active Member
View Badges
Joined
May 27, 2016
Messages
289
Reaction score
172
Rating - 0%
0   0   0
Hey guys, I’m back! Fortunately the tank did not crash while I was away given I was completely out of access.

#kodo28, how do you know what is the range of acceptable IPs in this router? I used static IP, selected the 2,4Ghz network (which coincidentally has the exact same password as the 5Ghz one) and selected 100 as the IP address.

#Ditto #kodo28, pictures of my settings below:

f278ccf4dbf873883e49ca9c3abc493e.jpg


e036e8955c9173016675e94c43615c74.jpg


The IP range should be available in "Intervalos de endereco IP". ( Picture below is from web )

1564992652747.png


You should check which IP address was assigned to the Profilux on the router side and update this one manually and set it as static IP if he doesn't match the one set in the Profilux settings .
You should have some kind of menu on your router were all connected devices appear and which type of connection they use.

As Ditto said you should also update the Wifi firmware version of your Profilux ;)
 
OP
OP
VJV

VJV

Valuable Member
View Badges
Joined
Jan 28, 2015
Messages
1,476
Reaction score
751
Location
Portugal, Europe
Rating - 0%
0   0   0
1564969582727.png


Is the above screen shot what it use to be set at?

All you needed to do is leave it at that IP Address, added the DNS of 192.168.1.1.

Your also on very old Firmware for the Wireless, you need to upgrade. From the screenshot it looks like 6565.

Since it so old you are going to need to use to Wireless update tool here:

You need to follow the GHL Video here:


When you do this it will wipe out the wireless network settings and you will need to set it back up again also.


Well, there is no WiFi folder inside my GHLControlCenter folder...???

34d8cef4a599cf8aa96c3993fdbc631c.jpg
 

Caring for your picky eaters: What do you feed your finicky fish?

  • Live foods

    Votes: 14 26.9%
  • Frozen meaty foods

    Votes: 43 82.7%
  • Soft pellets

    Votes: 7 13.5%
  • Masstick (or comparable)

    Votes: 3 5.8%
  • Other

    Votes: 2 3.8%
Back
Top