help with versa pumps

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reeferglen

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So I unboxed and set up 1 versa pump tonight for alkalinity went smooth hooked up no problem

Then I opened and set up second one for calcium and I can update pump but it won't connect keeps saying

Error unknown error
I emailed echotech but does anyone have any suggestions what to do???
Thanks so much
 
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coralfishreef

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Try disconnecting power from both pumps and then connect power to the 1 pump that isn’t connecting. Bluetooth and Mobius is finicky.

Call Ecotech support tomorrow. In my experience they answer calls quickly.
 
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reeferglen

reeferglen

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Try disconnecting power from both pumps and then connect power to the 1 pump that isn’t connecting. Bluetooth and Mobius is finicky.

Call Ecotech support tomorrow. In my experience they answer calls quickly.
Thanks I'll try that

I emailed echotech last night waiting to hear back
 
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reeferglen

reeferglen

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Echotech says to push reset pin with paper clip on back of unit I tried this last night and was having trouble pushing it didn't seem to be able too....
 
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