How Does JoeKnowsReefs.com Ship Corals? This is how...

Joe Knows Reefs

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So I know a lot of people have some apprehension in ordering online and having live corals shipped. Or maybe you've ordered online several times and just weren't happy with the way things went... Well, at JoeKnowsReefs.com I take special care in packaging and shipping corals. I am not a huge company where employees are left to pack boxes...I do everything myself. That means that when you need customer support, you deal directly with me. When your corals are packaged and shipped out, I am the one doing it. That means each coral is packed with care and inspected before shipping by yours truly :wink:

With 100% positive feedback and over 145 positive R2R customer feedback reports, I boast one of the highest feedback ratings here on Reef2Reef.
Click here to read my feedback to see for yourself!

Now for some good stuff. I recently had a customer post an unboxing and review of the corals he received. Though he has been a long time customer, his package was not treated any differently than someone with a first time order. My boxes are packed with care and now it's time to show you...

Here is an unboxing video:

CLICK HERE TO WATCH AN UNBOXING VIDEO

And here are some package pictures...

Each coral is individually bagged...I don't cram 2 or 3 corals in one bag like some other vendors might do.

image_zps4cac5748.jpg


Also, corals are packed and secured in their own little plastic container INSIDE the bag. This means acros don't chip off, chalices aren't crushed, and more times than not zoas and paly polyps are open in the bag when it arrives!

image_zps864895fe.jpg


Each coral is also individually labeled. No need to try and ID that zoa pack with 8 different strains. We do it for you

image_zps3fc0a72b.jpg


On a another note, each individually packaged coral is either double or triple bagged. Most bags (if able to do so) are heat sealed. That means you won't receive a soggy box or empty bags. Oh, or FedEx won't hold your box due to it being wet.

I hope this tiny account of how I package and ship corals will alleviate some of the apprehension some customers may have in ordering online and more than that I hope I can help you with your coral needs in the future.

As always, thanks for looking!

 
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Reefdad68

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I can attest to Joe's packing...not only does he pack and ship everything exceptionally...personal customer service is second to none...definately buy with confidence...;)
 

feh

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always nice packaging from Joe and a couple other vendors I've dealt with. BTW, whatever happened to the opening a shop idea?
 
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WHAT DOES THE TERM "GOOD WATER QUALITY" MEAN TO YOU?

  • Your aquarium water is in acceptable ranges measured by consumer level water tests

    Votes: 60 45.5%
  • Your aquarium water is in acceptable ranges measured by ICP type testing

    Votes: 16 12.1%
  • Your aquarium water is good based on how your corals are growing and look

    Votes: 80 60.6%
  • Your aquarium water is good based on how little nuisance algae is growing

    Votes: 22 16.7%
  • Your aquarium water is good based on how it looks to you

    Votes: 17 12.9%
  • Other (please explain in the thread)

    Votes: 3 2.3%
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