So I know a lot of people have some apprehension in ordering online and having live corals shipped. Or maybe you've ordered online several times and just weren't happy with the way things went... Well, at JoeKnowsReefs.com I take special care in packaging and shipping corals. I am not a huge company where employees are left to pack boxes...I do everything myself. That means that when you need customer support, you deal directly with me. When your corals are packaged and shipped out, I am the one doing it. That means each coral is packed with care and inspected before shipping by yours truly :wink: With 100% positive feedback and over 145 positive R2R customer feedback reports, I boast one of the highest feedback ratings here on Reef2Reef. Click here to read my feedback to see for yourself! Now for some good stuff. I recently had a customer post an unboxing and review of the corals he received. Though he has been a long time customer, his package was not treated any differently than someone with a first time order. My boxes are packed with care and now it's time to show you... Here is an unboxing video: CLICK HERE TO WATCH AN UNBOXING VIDEO And here are some package pictures... Each coral is individually bagged...I don't cram 2 or 3 corals in one bag like some other vendors might do. Also, corals are packed and secured in their own little plastic container INSIDE the bag. This means acros don't chip off, chalices aren't crushed, and more times than not zoas and paly polyps are open in the bag when it arrives! Each coral is also individually labeled. No need to try and ID that zoa pack with 8 different strains. We do it for you On a another note, each individually packaged coral is either double or triple bagged. Most bags (if able to do so) are heat sealed. That means you won't receive a soggy box or empty bags. Oh, or FedEx won't hold your box due to it being wet. I hope this tiny account of how I package and ship corals will alleviate some of the apprehension some customers may have in ordering online and more than that I hope I can help you with your coral needs in the future. As always, thanks for looking!