How Does JoeKnowsReefs.com Ship Corals? This is how...

Discussion in 'Joe Knows Reefs' started by Joe Knows Reefs, Aug 29, 2013.

  1. Joe Knows Reefs

    Joe Knows Reefs Well-Known Member R2R Supporter Gold Sponsor

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    So I know a lot of people have some apprehension in ordering online and having live corals shipped. Or maybe you've ordered online several times and just weren't happy with the way things went... Well, at JoeKnowsReefs.com I take special care in packaging and shipping corals. I am not a huge company where employees are left to pack boxes...I do everything myself. That means that when you need customer support, you deal directly with me. When your corals are packaged and shipped out, I am the one doing it. That means each coral is packed with care and inspected before shipping by yours truly :wink:

    With 100% positive feedback and over 145 positive R2R customer feedback reports, I boast one of the highest feedback ratings here on Reef2Reef.
    Click here to read my feedback to see for yourself!

    Now for some good stuff. I recently had a customer post an unboxing and review of the corals he received. Though he has been a long time customer, his package was not treated any differently than someone with a first time order. My boxes are packed with care and now it's time to show you...

    Here is an unboxing video:

    CLICK HERE TO WATCH AN UNBOXING VIDEO

    And here are some package pictures...

    Each coral is individually bagged...I don't cram 2 or 3 corals in one bag like some other vendors might do.

    [​IMG]

    Also, corals are packed and secured in their own little plastic container INSIDE the bag. This means acros don't chip off, chalices aren't crushed, and more times than not zoas and paly polyps are open in the bag when it arrives!

    [​IMG]

    Each coral is also individually labeled. No need to try and ID that zoa pack with 8 different strains. We do it for you

    [​IMG]

    On a another note, each individually packaged coral is either double or triple bagged. Most bags (if able to do so) are heat sealed. That means you won't receive a soggy box or empty bags. Oh, or FedEx won't hold your box due to it being wet.

    I hope this tiny account of how I package and ship corals will alleviate some of the apprehension some customers may have in ordering online and more than that I hope I can help you with your coral needs in the future.

    As always, thanks for looking!

     
    Last edited: Aug 29, 2013
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  2. Gonzo

    Gonzo Well-Known Member R2R Supporter Gold Sponsor Showcase Editor

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    nice Joe

    I also ship this way, i give credit to cherry corals for showing me this awhile back.
     
  3. scsdukefan408

    scsdukefan408 Well-Known Member

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    Joe Im ready to see all you goodies you bring to the expo in sep!!!
     
  4. Reefdad68

    Reefdad68 Well-Known Member

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    I can attest to Joe's packing...not only does he pack and ship everything exceptionally...personal customer service is second to none...definately buy with confidence...;)
     
  5. schminksbro

    schminksbro Guardian of The Blue Glow

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    I too use the same method and I picked it up from Cherry Corals as well.
     
  6. dknuckles

    dknuckles Well-Known Member

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    Method works beautifully! Especially triple heat sealed bags!!
    ;)
     
  7. feh

    feh Well-Known Member

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    always nice packaging from Joe and a couple other vendors I've dealt with. BTW, whatever happened to the opening a shop idea?
     
    Last edited: Aug 29, 2013
  8. containerman1

    containerman1 Well-Known Member

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    I have received several orders from Joe and all packed Great
     
  9. mfollen

    mfollen Well-Known Member

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    Same here! Had my first order with Joe and everything is happy and healthy! Thanks Joe
     
  10. kacrocorals581

    kacrocorals581 Gotta have that acro R2R Supporter

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    Joe takes the best care packing that I've seen! And his corals are allways top!
     
  11. Joe Knows Reefs

    Joe Knows Reefs Well-Known Member R2R Supporter Gold Sponsor

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    I actually picked this up from David when he shipped my red dragon back in the day ;)

    Sent from my SCH-I545 using Tapatalk 2
     
  12. socal619

    socal619 unregistered

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    Nice job packaging, I like this method or the floating in a specimen cup with foam method the best
     
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