I cannot login to my new EcoSmart Live account that I just made

posse709

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I registered for two separate EcoSmart Live accounts after purchasing a new XR15w G4 Pro w/ReefLink and it will not let me login after registering it is saying “an error occurred while logging into EcoTech Live. Please enter a valid password and e-mail.”. Tried resting my password also numerous times nothing. it has been doing this for three days now I’ve tried to login from Safari and Google Chrome and the EcoSmart Live app no luck. Any help would be greatly appreciated. Thanks!

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Duez

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Having the same problem right now
 

OrionN

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I also have the same problem. I had the same account for years. I cannot log in for some reason, so I tried to reset the PW. That is a mistake because now the PW EcoTech send me does not work.
I wish they get these problem fix because it is a pain in the behind.
 
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