The drama continues. It was a rainy, humid day in Westchester County, NY. Delivery was scheduled for between 12 and 3pm. I waited patiently. The deadline came and passed. No one showed and no one called. At 3:30pm I called the hub in CT and asked, “Dude, where’s my tank?” They seemed a bit surprised and said they would get back to me.
Half an hour later they called and said the truck broke down (the second truck to break down on this delivery from LA, CA). The dispatcher though seemed skeptical that the driver was unaccounted for for 90 minutes. They assured me the driver would be there by 4:30pm. Perfect. The exact time I have to leave for work.
My wife arrived home at 4:20pm from her job and we passed the baton on minding the kids. I explained the situation to her and she was fine taking the delivery. I was bummed that I would not be there for it, but I had no choice. I explained she needed to carefully open the box and check the glass before signing off on the delivery. I told her I would do a more thorough check when I arrived home at 2:30am.
At 5:00pm, while riding the train into Manhattan toward work, the dispatcher called. He asked if the address was a school? Ummm, no. They had the wrong address. Nice. I gave them the correct address and texted my wife the new delivery time.
At 5:30pm, the freight shipment arrived. According to my wife, the tank looked fine and the glass was intact. She did note the box with the stand had an impact on it, but as it was under the tank, she could not open it and check it out. She signed off on the delivery and we have a new aquarium.
Truth is, until I inspect the aquarium and stand myself, I will not really know its condition. I am hopeful, but feel like this event is incomplete. It will be a long night at work waiting.
Thanks to everyone following this saga. It definitely helps having the support of friendly, fellow reefers!
Half an hour later they called and said the truck broke down (the second truck to break down on this delivery from LA, CA). The dispatcher though seemed skeptical that the driver was unaccounted for for 90 minutes. They assured me the driver would be there by 4:30pm. Perfect. The exact time I have to leave for work.
My wife arrived home at 4:20pm from her job and we passed the baton on minding the kids. I explained the situation to her and she was fine taking the delivery. I was bummed that I would not be there for it, but I had no choice. I explained she needed to carefully open the box and check the glass before signing off on the delivery. I told her I would do a more thorough check when I arrived home at 2:30am.
At 5:00pm, while riding the train into Manhattan toward work, the dispatcher called. He asked if the address was a school? Ummm, no. They had the wrong address. Nice. I gave them the correct address and texted my wife the new delivery time.
At 5:30pm, the freight shipment arrived. According to my wife, the tank looked fine and the glass was intact. She did note the box with the stand had an impact on it, but as it was under the tank, she could not open it and check it out. She signed off on the delivery and we have a new aquarium.
Truth is, until I inspect the aquarium and stand myself, I will not really know its condition. I am hopeful, but feel like this event is incomplete. It will be a long night at work waiting.
Thanks to everyone following this saga. It definitely helps having the support of friendly, fellow reefers!