Malcontent
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You should be able to avoid all those fees if you sign up for UPS MyChoice Premium (currently $20/year).
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Liveaquaria - going downhill fast or just a coincidence
- Thread starter attilak
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
You should be able to avoid all those fees if you sign up for UPS MyChoice Premium (currently $20/year).
Thanks. Been working on that but all the local pickup locations and the receiving pickup at the distribution center seem to be closed to public. 3 days isn't unheard of for safe arrival but with their new 'packaging' I worry about the condition of the fish.
LPS Bum
Well-Known Member
That's exactly what happened to me a couple of weeks ago, and it killed my beautiful green Divers Den Acanthophyllia. Temp inside the bag was 44 degrees when I picked it up. FedEx sucks.
Lbrdsoxfan
5000 Club Member
So bogus that they charge you to hold a package for pickup. Iirc the charges didn't really kick in until covid started.
Lbrdsoxfan
5000 Club Member
Likewise, depending on what and when your doing it, it ain't free anymore. I tried to redirect a package to my local ups store and it was going to be a charge for it.
I stopped ordering from liveaquaria over a year ago (before the shipping changes). I repeatedly received fish covered in disease (flukes, ich, and velvet) and prices are the same or more than even my most expensive LFS now on everything except cleaner shrimp and blood shrimp. And only receiving store credit for DOAs kind of pushed me away as well. When I only needed 1 thing for the evo, I didn't want to pay for shipping for just 1 clam.
They have not been drop shipping from QM since the sale last year is my understanding and looking at the current availability list from QM and cross referencing what they have available seems to support this. The holding group that owns Liveaquaria now , Tropical Fish International, is a wholesaler separate from QM so no reason to dropship from there.
LeftyReefer
2500 Club Member
A few months ago they had the UPS premium memberships for $10 instead of the usual $20/yr. They usually run a special every year for the mychoice premium memberships at a discounted price. Sign up then. I ship a lot for various reasons, so I have memberships with all the shipping companies.
A fedex account is still free. For Hold locations, go on their website and search for locations, but check the boxes for locations that allow "hold at location", and also select the "dangerous goods" box.... that will filter out anything that isn't an actual Fedex staffed ship center. Find the closest one and use their address as your shipping address. Just alert the fish/coral vendor that you are shipping it to your local fedex center for hold for pickup. They will know what to do.
Use the fedex ship center as your shipping address and use your actual home address as the billing address.
As long as the Vendor knows what is going on, I've never had an issue with packages being held.
My local fedex ship center is located at the local airport and is open 6 days a week, and is open till 7:15 PM.
picking up packages from them has always been a breeze.
A fedex account is still free. For Hold locations, go on their website and search for locations, but check the boxes for locations that allow "hold at location", and also select the "dangerous goods" box.... that will filter out anything that isn't an actual Fedex staffed ship center. Find the closest one and use their address as your shipping address. Just alert the fish/coral vendor that you are shipping it to your local fedex center for hold for pickup. They will know what to do.
Use the fedex ship center as your shipping address and use your actual home address as the billing address.
As long as the Vendor knows what is going on, I've never had an issue with packages being held.
My local fedex ship center is located at the local airport and is open 6 days a week, and is open till 7:15 PM.
picking up packages from them has always been a breeze.
Thought I would update on my coral shipment. The sinularia is still doing well. The wellso has made an excellent recovery! He looked a lot puffier today and then tonight, he looks hungry (there were no tentacles at all last night)! So while the water was cold and he was very stressed, looks like he pulled through. Hopefully they fix their packaging!
I no longer use Live Aquaria they want you to jump through hoops for dead livestock then they give you store credit and no longer stock the dead species they shipped in the first place? So do you really want to order from the same company that continues to send dead or diseased fish to you? I ordered 6 anthias 1 male 5 females none of them made it to my doorstep alive! then I had to take pic after pic with the bag and on white background im surprised they didn't want todays newspaper in the background pic. I still have a couple hundred dollars in store credit. I figured it was an expensive education like a student loan and they could keep it! I don't even want dry goods from them! I have placed orders in the past with fish in stock then its not available because we didn't change our webpage, but they can hold your money till they can't get it which they usually can't but then issue store credit! so now your out your original cash and have to look elsewhere im not a fan of live aquaria at all! IMO it just my experience.
The next email you will get is them making every attempt to find that item but in 2 weeks you will have either your money back..... but more than likely store credit!
mfinn
likes zoanthids
That's good news.
Quick update. My shipment arrived late yesterday afternoon after all. Arrived very healthy. I didn't take temp of the bag but could smell some ammonia soon as I opened. That's to be expected on a 2 day ship but also meant that I didn't want to mess around in getting the acclimation done quickly to reduce the ammonia toxicity.
The tang appears very healthy, active and eating and picking at rocks. So far...I'll keep ordering from LA. I usually don't order anything in winter, but haven't seen this tang in a while so wanted to pick it up. New tank is on order. Nice having a tank to use for stocking a bit while building new.
The tang appears very healthy, active and eating and picking at rocks. So far...I'll keep ordering from LA. I usually don't order anything in winter, but haven't seen this tang in a while so wanted to pick it up. New tank is on order. Nice having a tank to use for stocking a bit while building new.
Great news, and man, the fish looks beautiful! Glad it worked out.Quick update. My shipment arrived late yesterday afternoon after all. Arrived very healthy. I didn't take temp of the bag but could smell some ammonia soon as I opened. That's to be expected on a 2 day ship but also meant that I didn't want to mess around in getting the acclimation done quickly to reduce the ammonia toxicity.
The tang appears very healthy, active and eating and picking at rocks. So far...I'll keep ordering from LA. I usually don't order anything in winter, but haven't seen this tang in a while so wanted to pick it up. New tank is on order. Nice having a tank to use for stocking a bit while building new.
LeftyReefer
2500 Club Member
The tang appears very healthy, active and eating and picking at rocks. So far...I'll keep ordering from LA. I usually don't order anything in winter, but haven't seen this tang in a while so wanted to pick it up. New tank is on order. Nice having a tank to use for stocking a bit while building new.
Very nice fish!
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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