Marine Depot is Hiring -- Work In Our Office Or Work From Home

Discussion in 'Marine Depot' started by MarineDepot, Jan 24, 2018.

  1. MarineDepot

    MarineDepot Proud Sponsor R2R Supporter Platinum Sponsor Toys For Kids Sponsor

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    About Marine Depot

    We are a fast growing online aquarium supply company located in Garden Grove, CA. We’re looking for smart, creative people who will give 100 percent. Ideal candidates must be dedicated, detail-oriented team players that will thrive in a fast-paced, high-volume e-commerce work environment. The office atmosphere here is casual and collaborative. We have regular company pot lucks, celebrate Take Your Dog To Work Day EVERY DAY and have a great benefits package that includes discounts on aquarium and pet products. Although it is not a prerequisite to working with us, most of our employees are pet/aquarium owners. We love what we do!

    About The Position

    We are looking for a Customer and Technical Support Representative to join our team. You will be the front-line of our company and engage with customers on a daily basis via phone, email, live chat, and social media. Your job is to make customers happy by resolving problems and providing accurate information in a professional and timely manner. You'll answer all manner of hobby-related questions and teach customers how to properly use the products we carry. You'll also answer questions about order status, order tracking, returns and site navigation in a prompt and courteous manner. We offer paid training, flexible scheduling (great for students!), and an excellent healthcare package.

    Qualified Candidates Should Possess:

    • Excellent verbal and written communication skills
    • An outgoing, positive attitude about providing superior customer service
    • Experience working in a problem-solving capacity
    • Multi-tasking capabilities
    • Computer literacy
    • Ability to share your knowledge
    • Saltwater reef and fish experience and/or willingness to learn about the hobby

    Duties and Responsibilities:

    • Assist customers with a positive shopping experience
    • Works well in a team environment
    • Work with the Customer Satisfaction Index to benchmark and improve our service execution
    • Respond to and resolve customer issues with urgency
    • Ensure implementation and development of the Family Friendly Concept
    • Assume responsibility for projects and tasks as they occur
    Location

    You can work in the office at our Garden Grove, CA headquarters or remotely from your home.

    Contact Us

    If you’re interested in joining our team, please email your resume to hr-csr@marinedepot.com for consideration.
     
    mdbannister, jorahx, 3mm3 and 10 others like this.

  2. Broadfield

    Broadfield Red Sea Reefer Consultant... Non Affiliated R2R Supporter Photo of the Month Award Reef Squad R2R Excellence Award Reef Spotlight Award Build Thread Contributor Partner Member 2018

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    You will be receiving a resume from me very soon!
     
  3. lariat8099

    lariat8099 Active Member

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    Same here talk about a dream job
     
    mtamorrow, MarineDepot and mckinleyw like this.
  4. Charlie brown

    Charlie brown Member

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    Very interested
     
    mtamorrow and MarineDepot like this.
  5. Kmore1219

    Kmore1219 Active Member R2R Supporter

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    Never have I submitted a resume so fast :D
     
    Last edited: Jan 24, 2018
    mtamorrow and MarineDepot like this.
  6. MarineDepot

    MarineDepot Proud Sponsor R2R Supporter Platinum Sponsor Toys For Kids Sponsor

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    Looking forward to it!
     
  7. MarineDepot

    MarineDepot Proud Sponsor R2R Supporter Platinum Sponsor Toys For Kids Sponsor

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  8. MarineDepot

    MarineDepot Proud Sponsor R2R Supporter Platinum Sponsor Toys For Kids Sponsor

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  9. MarineDepot

    MarineDepot Proud Sponsor R2R Supporter Platinum Sponsor Toys For Kids Sponsor

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  10. Scream311

    Scream311 Member

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    WoW, boy would I quit my day job in a heart beat !!!
     
    MarineDepot likes this.
  11. JenB

    JenB Well-Known Member

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    My husband just sent his resume! Disabled veteran and would love to work from Home!!
     
  12. wishntoboutside

    wishntoboutside Snow flake

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    Great company to work for and now that they are offering virtual... that's awesome
     
    MarineDepot likes this.
  13. Breadman03

    Breadman03 Well-Known Member Catskill Reef Member

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    I'll be sending in my resume tomorrow.
     
    MarineDepot likes this.
  14. Broadfield

    Broadfield Red Sea Reefer Consultant... Non Affiliated R2R Supporter Photo of the Month Award Reef Squad R2R Excellence Award Reef Spotlight Award Build Thread Contributor Partner Member 2018

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    Well guys/gals, have any of you been contacted by Marine Depot? It would be pretty cool if someone from R2R landed this position!
     
    MarineDepot and leahfiish like this.
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