Dr. Reef
www.drreefsquarantinedfish.com
Hi folks
As you see this is a special arrangement business. Clients pay for a healthy and cured fish when they place orders on our website.
Our job is to treat and cure the fish for known diseases and then ship them when we find them 100% worthy.
Sometimes at last minute we dont find them 100%, biggest give away is they dont eat a day or 2 before shipping.
If we want to make money we would ship them and let it be your problem. But we dont, Instead we hold them back and nurse them and then ship them out on our expense. Fedex prioirty overnight shipping is not cheap. So why do we do this?
Because Dr. Reef is not into this for the money. He is only into qtying fish for the passion he has for the hobby. Thus if a fish doesnt qualify as 100% its held back.
At this point we can issue a store credit or refund or nurse them and ship at some suture date.
If you are looking for a quick solution, This is not the right place for you.
We will never ship unless 100% satisfied ourselves.
Thank you
Team Dr. reef
In case of missing fish:
Please email at our claims and let us know what you would like to do with the missing livestock.
Either get a refund or get store credit or reship at a later date.
[email protected]
As you see this is a special arrangement business. Clients pay for a healthy and cured fish when they place orders on our website.
Our job is to treat and cure the fish for known diseases and then ship them when we find them 100% worthy.
Sometimes at last minute we dont find them 100%, biggest give away is they dont eat a day or 2 before shipping.
If we want to make money we would ship them and let it be your problem. But we dont, Instead we hold them back and nurse them and then ship them out on our expense. Fedex prioirty overnight shipping is not cheap. So why do we do this?
Because Dr. Reef is not into this for the money. He is only into qtying fish for the passion he has for the hobby. Thus if a fish doesnt qualify as 100% its held back.
At this point we can issue a store credit or refund or nurse them and ship at some suture date.
If you are looking for a quick solution, This is not the right place for you.
We will never ship unless 100% satisfied ourselves.
Thank you
Team Dr. reef
In case of missing fish:
Please email at our claims and let us know what you would like to do with the missing livestock.
Either get a refund or get store credit or reship at a later date.
[email protected]
