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italquam
Valuable Member
That is so true, they just could care less. All the work GEO reef did to build it, and UPS could care less, I told the lady from UPS Customer Care they broke the sump, she was like oh well. Amazing
My GEO R46 Sump in Orange & White
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italquam
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Hopefully you don't share the same fate......let me know how you make out with the delivery.
elFloyd
Community Member
Received the sump.... standard white. UPS struck again. Whole in side of box. Upon delivery I reached in and felt around. All felt OK (no cracks) and the sump was covered in a black wrapper so I couldn't see anything. There was a good bit of space between the box and the sump so that gave some protection. After opening and unpacking I found a small chip in the side of the sump. Nothing major. Guess it's really not worth the hassle of submitting a claim and having to do the build all over again.
GEO did a very good job of packaging and an amazing job on the sump.... a work of art!
GEO did a very good job of packaging and an amazing job on the sump.... a work of art!
Got a better pic of that chip? What a nightmare shipping sumps must be man...I've never even attempted it.
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italquam
Valuable Member
You got lucky......i am starting to see why some people only ship via freight on a pallet.Received the sump.... standard white. UPS struck again. Whole in side of box. Upon delivery I reached in and felt around. All felt OK (no cracks) and the sump was covered in a black wrapper so I couldn't see anything. There was a good bit of space between the box and the sump so that gave some protection. After opening and unpacking I found a small chip in the side of the sump. Nothing major. Guess it's really not worth the hassle of submitting a claim and having to do the build all over again.
GEO did a very good job of packaging and an amazing job on the sump.... a work of art!
best bet is to sand the chip out and make sure that it's not actually a crack, but I defer to @geo since they made it....
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italquam
Valuable Member
I wouldn't take a chance when spending that much money and god forbid ever an issue with it, water will be everywhere
ScubaShane
MENTAL REEF DISORDER!
Just fill it in with a little bit of marine epoxy. You can get it at home depot for about $5. Just use a piece of cardboard to scrape it flush to the surface of the sump.
Taken care of with elFloyd. Thank you for the heads up @Floyd R Turbo. I spoke with my salesmen/engineer at my box company and have "HEAVY" styrofoam coming for sump boxes next week!
Blue Spot Octopus
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I am glad that my Geo R sump was cash and carry.
I am sorry to hear about your trouble as well elFloyd.
I am sorry to hear about your trouble as well elFloyd.
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italquam
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I can't wait to get the new sump, I have everything ready for the sump swap
Txdragonslayer
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That is a very inspiring sump, i have been looking for sumps with the scrubber included!
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italquam
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Just FYI, you need to get the scrubber separately from Turbo's Aquatics.
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