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Hi Mitch, I am having a problem with my unit not dosing even though the action mode switch is on. The graph shows a red dot, but i stand there and watch the entire test and it does not dose. pump d calibrates fine and primes fine as well, it just does not move when the test is run. any suggestions?Dang bro get that thing setup already
Hi Mitch, I am having a problem with my unit not dosing even though the action mode switch is on. The graph shows a red dot, but i stand there and watch the entire test and it does not dose. pump d calibrates fine and primes fine as well, it just does not move when the test is run. any suggestions?
Yes, the range is set-up. Can you get blue and red dots without doing that? I cut back on the dosing from my Apex to let the Alkatronic do the fine tuning, and it did nothing but test still. I turned the action mode off, then on again, to see if that would get it going. I will let you know if that worked tonight. Like i said, i get the red dot showing the unit knows the level is low, but the lcd screen only shows test results and no amount of dosing. I really appreciate any help!Is your dKH range setup? When it measures, if the range is setup is the measurement outside of your range?
Yes, the range is set-up. Can you get blue and red dots without doing that? I cut back on the dosing from my Apex to let the Alkatronic do the fine tuning, and it did nothing but test still. I turned the action mode off, then on again, to see if that would get it going. I will let you know if that worked tonight. Like i said, i get the red dot showing the unit knows the level is low, but the lcd screen only shows test results and no amount of dosing. I really appreciate any help!
It is running V01.01.16. I watched it test twice last night from all the way through the process and pump D never engaged. The LCD screen never showed that it dosed wither, just displayed a red dot on the graph.Are you running the latest firmware? Just checking to make sure that can be a potential resolution. Are you able to access your unit from the website? If so, maybe setting "Action Mode" there will get it going. You can always adjust your range so when it test it is outside your range to make sure it is dosing then change your range again.
Also, the LCD screen did acknowledge that the action mode was enabled. Carlos at Coralvue will not help until i can get it connected to WifI and i am having trouble with that too. It does not want to connect.Are you running the latest firmware? Just checking to make sure that can be a potential resolution. Are you able to access your unit from the website? If so, maybe setting "Action Mode" there will get it going. You can always adjust your range so when it test it is outside your range to make sure it is dosing then change your range again.
It is running V01.01.16. I watched it test twice last night from all the way through the process and pump D never engaged. The LCD screen never showed that it dosed wither, just displayed a red dot on the graph.
Also, the LCD screen did acknowledge that the action mode was enabled. Carlos at Coralvue will not help until i can get it connected to WifI and i am having trouble with that too. It does not want to connect.
When is thing coming back in stock