My Thoughts on Customer Service

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Dinkins Aquatic Gardens

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We know that you have other choices when it comes to buying your live phyto and pods. So why should you choose Dinkins Aquatic Gardens?

We strive to provide the absolute best customer service in the reefing industry. Every order comes with a hand-written thank you note from my wife, along with several stickers and sometimes other things too! If you send us an email or Facebook message between 9 AM Central and midnight, you get a reply within minutes. We don't keep any secrets - want help culturing your phyto or pods? You'll never hear us say "Oh, that's proprietary." We're open and happy to help you succeed! I personally follow-up every order with an email to make sure everything went well and to offer solutions if anything didn't!

Add a 100% satisfaction guarantee - we'll reship or refund your order at no cost and no hassle to you - and I think you'll be pleased with your order!

Make your corals think they never left the ocean with Dinkins Aquatic Gardens Live Phyto & Pods!
 
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Dinkins Aquatic Gardens

Dinkins Aquatic Gardens

Active Member
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Thank you all for the high praise!! I'm so happy that you all (and your tanks) are happy with our products!

Our absolute number one goal is to make your reef "happier" and help your corals and other tank inhabitants be healthier, show more color, and grow faster. After all, if your corals grow faster and you have to frag more often, then that helps take pressure off the ocean reefs!
 

How do you take care of your tank after the storm? As the electricity and WiFi come back on, how do you get your tank back to normalcy?

  • Water change

    Votes: 28 38.4%
  • Check all equipment and service as needed

    Votes: 52 71.2%
  • Check parameters and make adjustments

    Votes: 40 54.8%
  • Feed fish and corals

    Votes: 23 31.5%
  • Other (please explain in discussion thread)

    Votes: 8 11.0%
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