New ai app download? What happened ??

BRS

Rickybobby

Well-Known Member
Review score
+0 /0 /-0
View Badges
Joined
May 30, 2020
Messages
954
Reaction score
714
Review score
+0 /0 /-0
hey everyone. Tonight I got the ai app update. It said restore settings and better wave maker functions. Ok so it downloaded to my 3 ai prime and one Nero 5. 1 prime is in my frag tank and it just went black. Even though it shows the saxby is supposed to go longer. The other two same saxby on my main display are still lit. If I click connect and do a show. The light comes on. What happened. Anyone else know?? This light in my frag tank is supposed to be lit until after 8 pm
 
Click to watch best scape method in 5 easy steps!
OP
R

Rickybobby

Well-Known Member
Review score
+0 /0 /-0
View Badges
Joined
May 30, 2020
Messages
954
Reaction score
714
Review score
+0 /0 /-0
Ok now my main display has blacked out. No lights. But all three lights have the green logo lit and if I want to I can turn them on if I edit

last thing I just did was turn off lunar on my frag tank. When I did that. The light came back on
 
Lazy's Coral House
Zoanthids

stylolvr

Active Member
Review score
+0 /0 /-0
View Badges
Joined
Sep 24, 2020
Messages
284
Reaction score
654
Review score
+0 /0 /-0
Location
Florida
So you need to reconfigure the light, as in basically setting it up again as if new. If you had your settings saved (or a pre-set setting like Saxby's), you should be able to load it up as before once you create the "new tank" in the app. Kinda frustrating, but good to know for future updates I guess. Hope this helps!
 
OP
R

Rickybobby

Well-Known Member
Review score
+0 /0 /-0
View Badges
Joined
May 30, 2020
Messages
954
Reaction score
714
Review score
+0 /0 /-0
So you need to reconfigure the light, as in basically setting it up again as if new. If you had your settings saved (or a pre-set setting like Saxby's), you should be able to load it up as before once you create the "new tank" in the app. Kinda frustrating, but good to know for future updates I guess. Hope this helps!
Hey thank you so much. Just did that. Re added my saxby modded schedule with lunar and the lights all turned on. Thank you so much they should have told us this!!!
 

stylolvr

Active Member
Review score
+0 /0 /-0
View Badges
Joined
Sep 24, 2020
Messages
284
Reaction score
654
Review score
+0 /0 /-0
Location
Florida
Hey thank you so much. Just did that. Re added my saxby modded schedule with lunar and the lights all turned on. Thank you so much they should have told us this!!!
Agreed a heads up would have been nice. The gentleman I spoke with at AI was helpful when I called. I imagine I wasn’t the first caller today.....
 

Shannon_Hill

Active Member
Review score
+0 /0 /-0
View Badges
Joined
Jan 30, 2008
Messages
170
Reaction score
229
Review score
+0 /0 /-0
Location
Holland, MI
hey everyone. Tonight I got the ai app update. It said restore settings and better wave maker functions. Ok so it downloaded to my 3 ai prime and one Nero 5. 1 prime is in my frag tank and it just went black. Even though it shows the saxby is supposed to go longer. The other two same saxby on my main display are still lit. If I click connect and do a show. The light comes on. What happened. Anyone else know?? This light in my frag tank is supposed to be lit until after 8 pm

Not sure if you ever figured this out, as to what happened, essentially your lunar settings were configured wrong (overlapping with your daytime lighting). When lunar is on and its around the time of a new moon, the moonlight setting turns all lights off. If this overlaps with your daytime lighting schedule, it will turn them off as well. Many of us ran into this with the 26HD’s when they came out.
 
AS
Reef Kinetics
Top