New EB632 announced for International market!

SuncrestReef

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Neptune today revealed their new EB632 for the international market using 220-240v, and announced the EB6 will be discontinued. See the announcement video here:
EB632.png

I updated my Apex Hardware Overview article to include the EB632, and to note the discontinuation of the older EB6.
 
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KarlsReef

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Also we have to expect a price increase over the eb6 (which is being phased out) possibly a significant one even tho NS said they will be offered to the distributor at the same price as the USA eb832 and they the UK/EU will end up costing more so we don't have a price yet? it was nice to hear a bit about the supply chain issues so we have some idea as to why the GRO hasn't been seen outside the USA yet. Hope all this crazy time sods off now there appears to be restrictions being eased in many places... Who knows tho
 

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FWIW, it appears that it also has the 3 1link ports and 2 controllable 24V accessory ports.

I wonder why they made it a 6 outlet strip instead of an 8 outlet strip - Perhaps the size of the plugs/outlets?
 
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FWIW, it appears that it also has the 3 1link ports and 2 controllable 24V accessory ports.

I wonder why they made it a 6 outlet strip instead of an 8 outlet strip - Perhaps the size of the plugs/outlets?
Yes, the "32" in "EB832" and "EB632" is because they have 3 x 1Link ports and 2 x 24v accessory ports. The reason they went with 6 outlets was due to the larger size of UK and Schuko plugs to fit into roughly the same footprint as the US EB832 with NEMA 5-15 outlets.
1627532419254.png
1627532435648.png
 
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Sleepydoc

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Yes, the "32" in "EB832" and "EB632" is because they have 3 x 1Link ports and 2 x 24v accessory ports. The reason they went with 6 outlets was due to the larger size of UK and Schuko plugs to fit into roughly the same footprint as the US EB832 with NEMA 5-15 outlets.
1627532419254.png
1627532435648.png
Any word on why this took so long? I understand that they have to get separate approvals for the European market, but there should have been pretty minimal work involved to change the design, and having seen the inside, I know many (if not all) of the components they used were already rated to 240V, so 5 years seems exceptionally long.

I think Neptune did a disservice to their European and Australian customers by waiting so long. They also likely ended up hurting their market share there as well.
 

AlexLS

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Don't get me wrong but this product is an insult for us (or at least for me). They release a product with 6 year delay and it is less than the original. This should never been released. I don't care about their limitations or whatever problems they had, we discovered DC and AC current loooong time ago and controllable plugs are not rocket science. Also, don't try and mention approvals or legislation were complicated/long as we are not stupid.

I am wondering if we can we expect the same failures form this version, as the US version?...or we got a few extra "international" ones that we should care about? It is clearly by design that you don't care about other markets, this looks like a desperate cash grab. Just hear this out..."they went 6 ports because they are larger and could not fit", so they actually had to DO something about it, like, I don't know, develop a product for other markets maybe?

I am sorry by the tone of this message but, for me, is in par with your attitude for non US markets. You (Neptune if you are reading) get treated the same as you treat your customers.
 

Sleepydoc

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Don't get me wrong but this product is an insult for us (or at least for me). They release a product with 6 year delay and it is less than the original. This should never been released. I don't care about their limitations or whatever problems they had, we discovered DC and AC current loooong time ago and controllable plugs are not rocket science. Also, don't try and mention approvals or legislation were complicated/long as we are not stupid.

I am wondering if we can we expect the same failures form this version, as the US version?...or we got a few extra "international" ones that we should care about? It is clearly by design that you don't care about other markets, this looks like a desperate cash grab. Just hear this out..."they went 6 ports because they are larger and could not fit", so they actually had to DO something about it, like, I don't know, develop a product for other markets maybe?

I am sorry by the tone of this message but, for me, is in par with your attitude for non US markets. You (Neptune if you are reading) get treated the same as you treat your customers.
How is it less than the original? The previous EB6‘s only had 6 outlets. The EB632 also has 6 outlets, adds current monitoring, 1 link outlets and controllable 24V outlets. I agree that it shouldn’t have taken so long, but I can’t understand your other complaints.

The main failure I’m aware of with the EB832s has been the small 12V DC supply module that supplies the power for the relays. I know they updated that and made some other changes in the U.S. version a few years ago. I don’t know if the failure rate decreased or not but I presume the would have used the same updated supply in the international versions.

Also, In case you didn’t see the announcement, Neptune just Merged with Bulk Reef Supply, so I wouldn’t necessarily count on someone seeing this post.
 
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Sleepydoc

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It is less than the original is that the US version has 8 output. The EU one will probably be more expensive than the US one but with 2 outputs less
So was the previous EB6 - they are being completely consistent. The GHL only has 6 outlets, too (with no DC outputs.)
 

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