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stevenlu

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So my IT had the mindstream connect to both of my servers at work. Even the one without firewall still wouldn’t connect.
I had hope mindstream would respond to my calls or email.
My IT says it’s on their end. So I hope they respond to me.
 
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stevenlu

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1573753476679.png


It's going out but not connecting.
 
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stevenlu

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Nope. My mindstream still sitting there not connecting and no response from support.
 
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stevenlu

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If it's not working and they are not responding to your multiple attempts at contacting them, my next step would be contacting my credit card company to see what they can do to assist.
Ok I'll see what I can do. Thank you!
 
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stevenlu

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Good luck getting it taken care of! Out of curiousity, when did you order and when was it delivered?
Lol so I ordered mine on 8/25 Which I haven't received. I found a reefer selling on R2R earlier this month and I bought this unit.
 

TARHEEL78

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Lol so I ordered mine on 8/25 Which I haven't received. I found a reefer selling on R2R earlier this month and I bought this unit.
Well, your CC company can't go after MS to get the money back you'd probably have to work with the seller and see if they can get their money back and refund yours.
 

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Lol so I ordered mine on 8/25 Which I haven't received. I found a reefer selling on R2R earlier this month and I bought this unit.
HI there! What ended up happening with your situation? Did you ever get ahold of MS?
 
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HI there! What ended up happening with your situation? Did you ever get ahold of MS?
No answer from MS still. My monitor still sitting there dead.
 
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You able to return it to who you bought it from for a refund? Was it brand new unopened?
It was brand new unopened. But I mean what’s the person gonna do with it?
 
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stevenlu

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Update, is this 3rd week or 4th week? I forgot. Still no response.
 

Darrell Brady

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Update, is this 3rd week or 4th week? I forgot. Still no response.
How did you pay for this? It sure doesn't look like MS is going to take care of this hopefully you paid with paypal or CC an hopefully they can take care of it. Good Luck. Just cant Say the words I feel about this company.
 

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How did you pay for this? It sure doesn't look like MS is going to take care of this hopefully you paid with paypal or CC an hopefully they can take care of it. Good Luck. Just cant Say the words I feel about this company.
He said he bought it off a third party, not MS.

 

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