- Feb 8, 2016
- Reaction score
- Zuehl, Texas
I thought by now the complaining would be over, but I guess not?I posted about this on 8/24, and it went into affect 8/9. https://www.reef2reef.com/threads/liveaquaria-2-week-guarantee-for-marine-fish-is-store-credit.642149/
It is very frustrating. TBH I have seen a few people on here talk about fraudulently filing claims against vendors to get either free goods or money. Liveaquaria is comparable to most online vendors now. I understand the fact they are only store credit for any fish that survived the shipping. Expert only fish are DOA credit, nothing beyond that. I don't understand why their prices are still so high and why they have a box fee associated with each order. I have stopped looking on their website purely due to the change in terms. Now they are no better than most LFS, which may make LFS very happy.
LA was the last company to issue a credit back to your card. No one I order from does that.
At the end of the day if a fish that is posted is a fair price I buy it, if its too high I pass, and that includes $9.99 box charge.
LA and DD still get fish in that no one else does.
I have checked out other places and most time they are just as high if not higher.
Michael at NYAquatics is probably the store that gets in good deals, but he has only DOA on some fish and store credit on everything else.
I have been on a waiting list at Aqualocker for yellow belly regal angels for a month now.
I am just glad there are still many choices to get in fish because my LFS will not order expensive fish to hold at the store, if I special order its mine dead or alive no warranty.
And yes I miss the great price like getting a large blueface angel for around $200 with free shipping and it coming in a box that weighed 18 pounds with over a gallon of water. If I tried and shipped overnight it would of cost over $200 for shipping. I am sure someone in the Petco office realized they where losing money and raised prices.