Hello, I was wondering what are your experiences with coral colors being different from the online vendors pictures for WYSIWYG.
recently purchased a torch with a label “Crimson”. It looked Reddish/Orange with hints of blue. When I received it they explained that it is like that in their setup, but reason being looking exactly like my other INDO torch is because of my lighting. They run Radion G5s and I run AI Hydras 32s.
It is a healthy coral but I only purchased it because I thought it would be red to orange color not yellow. I just felt the color depicted is not even close and asked why it looked exactly like just a normal INDO torch that I currently own, and they seem to be offended and want me to pack it up and pay shipping overnight, if it lives for 8hours they then will refund me. I wasn’t looking for that rather I didn’t feel it was a good explanation they gave me. I’m not here to bash them, they are a good company. I left out their name on purpose and just want to see your thoughts. I know online pictures can be deceiving but just the fact I was in the market for an orange torch and got the same thing I already have felt disappointing.
what do you guys think?
thank you.
recently purchased a torch with a label “Crimson”. It looked Reddish/Orange with hints of blue. When I received it they explained that it is like that in their setup, but reason being looking exactly like my other INDO torch is because of my lighting. They run Radion G5s and I run AI Hydras 32s.
It is a healthy coral but I only purchased it because I thought it would be red to orange color not yellow. I just felt the color depicted is not even close and asked why it looked exactly like just a normal INDO torch that I currently own, and they seem to be offended and want me to pack it up and pay shipping overnight, if it lives for 8hours they then will refund me. I wasn’t looking for that rather I didn’t feel it was a good explanation they gave me. I’m not here to bash them, they are a good company. I left out their name on purpose and just want to see your thoughts. I know online pictures can be deceiving but just the fact I was in the market for an orange torch and got the same thing I already have felt disappointing.
what do you guys think?
thank you.