Pairing an AI Nero 3 to an existing tank

RonnieSimmonz

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Hi all

I just received my Nero 3 in the mail and I went to pair it using the app. I already have a tank setup, as i have an AI Prime 16. When I select pair and then select my existing tank, the Nero 3 shows up but is greyed out and I cannot select it in order to add it to the existing tank. Has anyone else experienced this before?
 

Rickybobby

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You can not add the Nero to a light. It must be separate. You must create a new icon. So when you see your dashboard you will see a pump and a light
 

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RonnieSimmonz

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You can not add the Nero to a light. It must be separate. You must create a new icon. So when you see your dashboard you will see a pump and a light
That is what I ended up doing. That's kind of disappointing thought. I liked the idea of being able to assign equipment to a tank. Any idea if they plan to fix that or is that by design?
 

Rickybobby

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I think it’s fine. No harm. Why wouldn’t you want your pumps to be separate. Trust me it’s very simple
 
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RonnieSimmonz

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I think it’s fine. No harm. Why wouldn’t you want your pumps to be separate. Trust me it’s very simple
I just figured if they were to create a user interface that consists on naming a 'Tank' it would consist of all the equipment in said tank. If i have 3 tanks all consisting of AI equipment it would be cool to monitor each piece in its respective tank
 

jaganshi066

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Yes I called support and they said you can’t pair it to the same tank which is mind blowing so just create a new tank
 

mcd

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I just figured if they were to create a user interface that consists on naming a 'Tank' it would consist of all the equipment in said tank. If i have 3 tanks all consisting of AI equipment it would be cool to monitor each piece in its respective tank
I totally agree, this threw me off as well. Still works fine but sorta confusing the way they laid out the setup.
 
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