Not as much as I thought I would have to. They first sent the "we apologize blah blah but your tank is out of warranty. We can offer a discount on a new tank" and I made it clear that I would not accept that. I pushed to have someone from upper management call me asap. A couple days later I got an email saying they have approved a new replacement Reefer 350 G2. The only stipulation is that I have to sign something saying that this closes the claims process (so I cant still come after them for damages I assume). Luckily the damages are not too extensive.How much pressure did you have to apply?
Had an update that the tank seam has failed, but due to it being out of warranty there is nothing that can be done. Suggested I keep the water level below the failure and install a ratchet strap around the tank until I replace it. Surely R/S should realise the silicone seams should be lasting longer.reefbuilders is never, ever, ever, ever ever going to acknowledge this pattern but I'm very glad you posted, so that their readers can see the pattern even if they don't want to review it. I think it might be hard for them to give a fair review, with all the time spent selling on behalf of red sea to new purchasers who may not know about the break issues.
This is the snippet from the email admitting the tank has a problem after reviewing the photos they requested. I even told the the tank was 5 years old but they still requested the pictures to see what they could do. Anyway here’s the snippet…..plus who reefs with a ratchet strap can you post their communication log/a snippet of that recommend from them
*on a side note
now that Texas has done away with all vehicle inspection requirements, I expect to see a lot of ratchet strap hood holders and fender holders along with fully blocked toll-avoiding license plates lol. we're in a world of madness basically.
100 percent of humans will die, 100 percent of stars will burn out and acrylic aquariums do fail. Gross generalities are useless.All glass tanks will fail eventually. 100 percent of all glass tanks will fail if the end user doesn’t do the required maintaince. silicone needs to be resealed , best solution is to buy acrylic tanks. those don’t fail
Really show some data on acrylic failures. yet to see a group of Tenecor bashears on here with wet living room floors.100 percent of humans will die, 100 percent of stars will burn out and acrylic aquariums do fail. Gross generalities are useless.