Hey - I'm in Brisbane tooHa, are we the same person? I had the same issue with my GW skimmer and am now finding the same issue with my CADE main drain. Do you have an update/resolution? With any water movement from the power heads it’s impossible to tune without either sucking in air, or gurgling water down the emergency. Plus the water level sits higher than the gauge window on the side of the weir….. what’s the point?
R.e. Customer service, yeah, that seems to be the go in Australia with all USA brands. Have had major issues with several and associated distributor. We don’t get customer service in Australia
What size CADE did you get?
Wiping a small amount of vegetable oil on the inside walls of the skimmer cup with a paper towel fixed all my problems. I do it each time I clean the skimmer now and haven't had any issues since.
As for the overflow noise - With time it has become quieter, but I believe my stand pipes are incorrect heights. I still can't go any higher than 50% with my M2 without the overflow making significant noise. Adam Dalton from CADE sent me a new set of stand pipes in case the heights are off, but I haven't had a chance to switch them over yet (Draining the weir is going to be a pain).
Yeah I'm not sure what the point of that gauge is - I thought it was a cool feature and would be super handy, but it's in the wrong spot. Would have liked the RO gauge to span a greater height too (not that it matters for me now that I've got it auto-filling)