CoralVue Hydros support is awesome. They helped me fix the problem. Turns out there is a certain order you have to do to completely factory reset a device. 1) Delete it from the app under device properties 2) Wipe the pump settings by holding the magnet until the light turns purple 3) After it reboots, hold the magnet until the light turns yellow to reset the WiFi settings 4) After reboot, you can now add the device again and it should now successfully work like new