Simplicity 120dc skimmer issues

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Jeeperz

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I have a simplicity dc120 skimmer and no matter what I do I can't turn it above power level 4 without it making a ton of groaning/squealing noise, like wake you up loud in the next room. If I turn it off for a day then restart at power level 4 it works for a long time unless it turn it up. It's really annoying. Anyone else have this issue with a skimmer or the simplicity specifically?
 
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Simplicity Aquatics

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Hello Jeeperz,

This sounds like (especially if you were the fellow that emailed me and said this skimmer was many years old) you have our outdated impeller. There was a known sound issue due to overheating ceramic on our impellers from about 3-4 years ago. If you could post a photo of your impeller, or reply to my email we can see if that is indeed the issue which means we'll happily send you a new impeller that will fix it :)
 
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Jeeperz

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Hello Jeeperz,

This sounds like (especially if you were the fellow that emailed me and said this skimmer was many years old) you have our outdated impeller. There was a known sound issue due to overheating ceramic on our impellers from about 3-4 years ago. If you could post a photo of your impeller, or reply to my email we can see if that is indeed the issue which means we'll happily sends you a new impeller that will fix it :)
Yes, that was me. And thank you for the excellent customer service, well out of warranty and providing parts free of charge, now that is support.
 
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