Storm Season among us. Power outage readiness!!!

[Mical]

I’m sorry to say, but Generac IS garbage. I purchase a whole house generator over two years ago. The one time we lost power and I needed it, it failed! Called generac and their customer service and tech support is run by school kids reading a script. Zero knowledge!

I tested the generator and it wasn’t producing 240 on the gen side. Called a service tech which are extremely hard to find to service the unit and he confirmed no 240. Stator died and was almost as expensive to repair vs replace whole generator.(Powerpact). First two years was labor and parts, third year is parts only. I was just starting third year….sigh

The only thing that saved my fridges and reef tank was my trusty Honda EU2000. And to think I was going to get rid of it after the whole house gen was installed.

Now as a backup, I have the Honda, 400watt portable solar panels, BLUETTI 800 watt hour backup fed by the solar and lastly four 10 amp hour ego lawn batteries with their 300 watt inverter.

Lastly, no manufacturer is trustworthy. They all use cheap Chinese parts. But, I’ll never buy a generac again due to their crappy customer service. They care nothing about you. They care about your money.

I've had Generac for years and NEVER had an issue. The current one is 4 years old, has run for up to 4 days without a hiccup and we've used our stove and laundry gear without issue. This one has 7 year parts & labor warranty and they do annual maintenace for FREE. The only think we've purchased has been a battery this year as we live in Minnesota and winter takes its' toll on batteries.

 

[Baby Damsel 219]

bubblers and air stone fans and battery operated tools In I Cali and it takes a while to get the power one

 

[Naturalreef]

I've had Generac for years and NEVER had an issue. The current one is 4 years old, has run for up to 4 days without a hiccup and we've used our stove and laundry gear without issue. This one has 7 year parts & labor warranty and they do annual maintenace for FREE. The only think we've purchased has been a battery this year as we live in Minnesota and winter takes its' toll on batteries.

I can only go by my experience with them. I’ll NEVER purchase or use them again. It’s one thing for a generator to fail prematurely, but for customer/ tech service to be staffed with people who know nothing of their product is just embarrassing. Still waiting for a call from their warranty department after two weeks. I’ll take my money elsewhere.

Happy you never had an issue!