How could you possibly complain about a free frag, or free anything for that matter? This is a reflection of the American sense of entitlement. Your too good for a freebie? The freebie wasn't nice enough or high-end enough? You didn't ask for a freebie? The vendor, whether it be Adam or another vendor is going above and beyond for the customer. It is a good business practice, to fulfill customers expectations, to go beyond those expectations to hopefully have a repeat customer and one that will perpetuate positive word of mouth about his/her experience with the vendor. I have received freebies on two occasions, both of which I was pleasantly surprised. One was not something I wished to keep so I traded it in at the LFS. And I did nothing but compliment and thank the vendors. Anything else is rude, inconsiderate and selfish. As for a DOA I would have to agree, that if I had a high end frag of say $200 or better arrive DOA and had received a freebie that was much less I would reach out to that vendor about replacement or credit, but I would probably also offer to pay the shipping to help offset some of the cost to the vendor. I apologize about the rant but I'm an older guy and I see too much of this sense of entitlement pervading the American attitude. Be grateful, pass it on like others said. On that note have a great day.