Hello,
I've made a couple of tickets over a year for EcoTech Marine and Aqua Illumination but out of the maybe 6 messages I only receive 1 reply over a year.
I need some help with some of the product that I bought: Radion G5 Pro and Blue with Crack Cover and the HEI also (sent directly an email)
I bought the Versa and I'm really disappointed by it, not sure if it's just the pump made like this or there's a real problem:
Noisy, unreliable not precise at all, and missing some features for example I want to dose every week only, right now can only do daily.
I had issue with the Nero 5 pump but one of the distributors replied and offer a refund since it was taking too much time to replace it.
I find my Prime 16HD noisy also but I think it just made like this (when you use it around 80%)
So yeah, almost all the products I bought had problems which are very unfortunate, a part of me would believe I've been ban from you but I know its just paranoia (since I do YouTube/IG). I don't know if the fact I live in Canada gives you some problems?
I don't know what to do anymore, so I'm reaching over here to see if any employee sees this message.
Thank you
I've made a couple of tickets over a year for EcoTech Marine and Aqua Illumination but out of the maybe 6 messages I only receive 1 reply over a year.
I need some help with some of the product that I bought: Radion G5 Pro and Blue with Crack Cover and the HEI also (sent directly an email)
I bought the Versa and I'm really disappointed by it, not sure if it's just the pump made like this or there's a real problem:
Noisy, unreliable not precise at all, and missing some features for example I want to dose every week only, right now can only do daily.
I had issue with the Nero 5 pump but one of the distributors replied and offer a refund since it was taking too much time to replace it.
I find my Prime 16HD noisy also but I think it just made like this (when you use it around 80%)
So yeah, almost all the products I bought had problems which are very unfortunate, a part of me would believe I've been ban from you but I know its just paranoia (since I do YouTube/IG). I don't know if the fact I live in Canada gives you some problems?
I don't know what to do anymore, so I'm reaching over here to see if any employee sees this message.
Thank you