Top Shelf Customer Service!

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austx

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Made a few purchases on their Cinco de Mayo sale, great communication and overall awesome live sale. Frags came in and had an issue with only one frag that had popped out of its cup and got damaged during shipping. Reached out and they were able to get a replacement sent, wasn't even expecting that but I'm blown away by the customer service I've received. Great experience all around I would highly recommend them if you haven't checked them out already. I will definitely be back for more frags in the future, thank you all at TSA!
 

CMMorgan

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I'll second this endorsement. I just got my Cinco delivery and dang .....
Bill Murray Thank You GIF by filmeditor

@TopShelfAquatics ... you do all the little things that make a big deal.
Your packaging, your labeling, your paperwork ... just wow.
I need to put this in big letters ... hold my purse y'all....
Those frags were SOOOO Clean!!!!
I have all the details in my build thread but I'll just summarize to say that I had two deliveries today and it was clear who had the best service, the best frags, the best prices, and well .... just the best experience.
My husband knows nothing about coral and he could tell the difference.


Hope to see you next month in Orlando so I can tell you in person what a great job you do.
 

TopShelfAquatics

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I'll second this endorsement. I just got my Cinco delivery and dang .....
Bill Murray Thank You GIF by filmeditor

@TopShelfAquatics ... you do all the little things that make a big deal.
Your packaging, your labeling, your paperwork ... just wow.
I need to put this in big letters ... hold my purse y'all....
Those frags were SOOOO Clean!!!!
I have all the details in my build thread but I'll just summarize to say that I had two deliveries today and it was clear who had the best service, the best frags, the best prices, and well .... just the best experience.
My husband knows nothing about coral and he could tell the difference.


Hope to see you next month in Orlando so I can tell you in person what a great job you do.

Glad everything arrived safe and sound! Thank you for the kind words.
 

Caring for your picky eaters: What do you feed your finicky fish?

  • Live foods

    Votes: 20 31.3%
  • Frozen meaty foods

    Votes: 52 81.3%
  • Soft pellets

    Votes: 10 15.6%
  • Masstick (or comparable)

    Votes: 7 10.9%
  • Other

    Votes: 3 4.7%
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