Just finished unpacking, dipping and sorting all my frags. Rapid little review as my first TSA order, but not my first online order.
Overall I'm happy.
My SPS mysteries were CB the thing and green pocillopora, annoyingly a rather small chunk of each and the pocillopora was in 3 pieces, but I already have both so I'm not too worried and they do that a lot in shipping.
My Monti mystery was mystic sunset, again, frustratingly I had it already lol... It's very nice though!
My LPS mystery was a chemical warfare favia, pretty cool looking. Happy about that one.
As for the shipping experience... Could have been better. @TopShelfAquatics you guys need to look at putting 2 heat packs in the bigger 16x16x16 boxes. There was one at the top of mine, still warm, but the water was all 69 degrees. Obviously everything seems good, but if the package had been on the truck all day (arrived 11:37am local time, 58 degrees outside) or it had been a colder day, we could have been in trouble.
Also, the insulated box was badly smashed in all 4 corners and the base. Not your fault of course, but more reason to double the heatpacks since I suspect that let a lot of the cold in.
Frags were all nicely packed. Decent sizes of most things, but I only wish the site told you if the WYSIWYG frags were on a small or large frag plug. Made me think some would be a lot bigger than others when they weren't.
Anyway, some slight annoyances aside I'm happy. A lot of great priced frags and I will probably order from TSA again at some point, which is saying something because they're the only online retailer I've tried that I'd currently go back to.
Thanks to TSA for running a great sale! Here are some photos of the damage, the water temp, and my haul for transparency and reference.
For what it's worth, that's the first two bags opened at the top of the box, against the heat pack, within 2 minutes of opening the box.
All 4 corners and the entire base was blown out. Thankfully (and probably because) it was pretty full so stuff couldn't move around much.
Frags pre dip, white light.
Slightly concerned by the hollo hammer, but it doesn't have BJD or damage, so I'll keep an eye on it. I've got them in worse condition and had them recover.