I got myself the ReefBot for Christmas. Been doing fine, until I realized there was a leak. I found the waste line tubing on the outside had corroded and fell apart at the barb, so I replaced it. After tonight's tests ran, found it had leaked again, so I opened the back panel and found all the joints of the waste line had corroded.
I tried to contact support and got an error that I was not allowed to contact support. I have never tried contacting them before so I have no idea why I have essentially being blocked.
I don't really know where to go from here. I might be able to with some patience replace the tubing, but I don't feel tubing falling apart in 6 months is appropriate.
I tried to contact support and got an error that I was not allowed to contact support. I have never tried contacting them before so I have no idea why I have essentially being blocked.
I don't really know where to go from here. I might be able to with some patience replace the tubing, but I don't feel tubing falling apart in 6 months is appropriate.