Fake reviews on anything online both good and bad are epidemic anymore. Just look at Amazon and all the little Chinese products that have 5 Star reviews and there will be 50 or 60 five star broken English reviews that obviously don't even know what they were reviewing and then one actual English review that wasn't made with Google Translate giving it a one-star and a bunch of complaints. On the flip side of that people are much more likely to complain about something then they are to praise it that's just the way humans work and oftentimes someone is mad enough that they'll go out and make multiple accounts so they can give something multiple bad reviews to bring the star rating down cuz they want to see that their complaints had an impact. It's dishonest and I've never done it personally but there's been times when I've been mad enough it has crossed my mind lol. As many people as vertex as ****** off with this whole ordeal I think it's much more likely that the multiple bad reviews from the same IP address was probably from someone they screwed over with their version one controller. that is just way more believable to me. I wouldn't see any reason in the world why Neptune would think they need to do anything like that when the community's going to do it for them.
I firmly believe that I am the best at what I do in my area you'd have to drive 300 miles in any direction to find anyone as good as me. over the years there has been multiple times when someone told me about somebody else trying to start a business doing what I do and most the time it's someone that I had a little bit of knowledge of and I knew that they were neither qualified nor experienced enough to be successful and a couple years later proved me right as they went out of business. there's a very good chance I came off as a little bit arrogant and dismissive about the other person's capabilities, but ultimately I knew what they were getting into way better than they did and I was proved right over time. I would say that Terrance and the other Neptune reps that you talked to Knew very well that a skimmer company had no business trying to make controllers in the time frame that they were saying they were going to do it in. they knew the development process vertex had ahead of them and that it was doomed to failure in that short of a time frame. Look at all the development and iterations of the different Apex controllers through the years and even then when they rolled out the 2016 Apex it had a lot of bugs. so for some company who specializes in making things out of acrylic to just suddenly pull out of their hat the idea that they're going to make controllers and do it in a shorter timeframe than Neptune has ever spent developing one is pretty arrogant and dismissive of Apex own experience and capabilities. It would be like someone walking up to me and saying hey I know what you've been doing what you do for 20 years but I know this guy who has absolutely no experience in your field but he's going to learn how to do what you do in a year or two and he's going to be just as good as you or better when he's done. I would straight up laugh in your face and I would be right to do so. So for those reps to be a little arrogant and eye rolly is quite a bit more congenial than I would have been lol
Good points. Thanks Cy