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- Jan 23, 2016
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Thanks for sharing, that is great info.ShipYourAquatics - 45%, for $2.50 insurance on each package they will refund it if its 1 minute or greater regardless of reason, no questions asked. Pretty solid option in my opinion. Excellent customer service as well.
Shipnex - Only used a couple times but I believe 40%, uncertain if they refund on late delivery.
Smartelogix/eshipper - 60% off retail rate (not fees), No refunds, no customer service.
Choice Global - 60% off retail rate (also seem to have lower fees such as residential delivery and fuel surcharge), accounts not charged for late deliveries unless delay due to weather or "acts of God" I was told that this was FedEx's policy for not charging them.
Hope this helps.
Choice Global looks appealing aside from that exceptions clause. Late deliveries are pretty much the only situation where I end up having to deal with refunds, so I always steer clear of companies that offer refunds unless its late. That exceptions clause looks like it would cover any situation that led to a late shipment