SO I have an 832 that is not connecting. Customer support has been great even thought the item is out of warranty. They said that it is not connecting and I would have to send it in. I gave them the info for a RA then I got an email saying well, it is going to cost $185 to fix and we can send you a refurb for $175.
I get that shipping is costly.. lets say $25 total, and people's time is valuable. But it just seems odd that all the casing, outlets, relays, everything is fine, it is just not connecting.. so it seems it just needs another board or something?
Adding to the somewhat annoyance is that I moved tanks and when I took the 832 down, everything was peachy, now on reinstall it doesn't work? Just seems odd.
I get that shipping is costly.. lets say $25 total, and people's time is valuable. But it just seems odd that all the casing, outlets, relays, everything is fine, it is just not connecting.. so it seems it just needs another board or something?
Adding to the somewhat annoyance is that I moved tanks and when I took the 832 down, everything was peachy, now on reinstall it doesn't work? Just seems odd.