You are THE best

Discussion in 'SaltwaterAquarium.com' started by Dondante, Feb 16, 2019.

  1. Dondante

    Dondante Active Member

    Joined:
    Dec 7, 2018
    Messages:
    360
    Likes Received:
    169
    I find your prices, shipment speed and most of all your customer service is second to none. It's extremely better than the others. Instant response to emails even on weekends. I can't say that for the others.

    Your free sample program is also awesome. Even the option to purchase these small samples for a small price.

    Stock more 2 part solutions and plumbing and RO/DI parts to take it to the next level.

    A+

    Michael Kiper
     

  2. SaltwaterAq

    SaltwaterAq Well-Known Member R2R Supporter Gold Sponsor

    Joined:
    Mar 6, 2014
    Messages:
    536
    Likes Received:
    299
    Location:
    PA
    Looking at stocking more of those items as we speak ;)
     
  3. Dondante

    Dondante Active Member

    Joined:
    Dec 7, 2018
    Messages:
    360
    Likes Received:
    169
    I will never have to buy anywhere else if you do.

    Seriously your customer service is beyond all others. Impressed with y'all's business model .
     
    pelphrey and DSC reef like this.
  4. SaltwaterAq

    SaltwaterAq Well-Known Member R2R Supporter Gold Sponsor

    Joined:
    Mar 6, 2014
    Messages:
    536
    Likes Received:
    299
    Location:
    PA
  5. Dondante

    Dondante Active Member

    Joined:
    Dec 7, 2018
    Messages:
    360
    Likes Received:
    169
    I JUST was looking .Good job.

    Next: Add Schedule 80 pvc fittings. I needed 3 1.5x1" reducers. I checked you first .

    Bravo. Keep it up .

    FYI .I bought another 360x from you guys a few days ago .I try to give you all of my business.
     
  6. Dondante

    Dondante Active Member

    Joined:
    Dec 7, 2018
    Messages:
    360
    Likes Received:
    169
    Hey it's your biggest fan. :)


    I'm in the middle of setting up my saltwater mixing station. I bought an apex system and FMM a few weeks back from you. The Atk is my next purchase which I'm ready to buy now.

    I didn't notice the atk comes with the fmm.

    I opened the fmm but did not use or hook it up.

    Is it possible to return it (I'll pay shipping of course) and pay the difference for the ATK?


    Thanks
    Chad Kiper
     
  7. SaltwaterAq

    SaltwaterAq Well-Known Member R2R Supporter Gold Sponsor

    Joined:
    Mar 6, 2014
    Messages:
    536
    Likes Received:
    299
    Location:
    PA
    Yes that would be possible but the ATK has been out of stock for a while from the manufacture. We have no ETA on when Neptune is bringing these back in stock.
     
  8. jeffw18

    jeffw18 Member

    Joined:
    Apr 26, 2015
    Messages:
    35
    Likes Received:
    9
    Location:
    boston
    How come you guys don't stock metal halide stuff?
     
  9. Dondante

    Dondante Active Member

    Joined:
    Dec 7, 2018
    Messages:
    360
    Likes Received:
    169
    Crap
     
  10. Dondante

    Dondante Active Member

    Joined:
    Dec 7, 2018
    Messages:
    360
    Likes Received:
    169
    Do they not sell the sensor/float/magnet assy separately?
     
Draft saved Draft deleted

Share This Page