online store

How have folks’ experience ordering online from @Reef Factory USA been? (edited to @ the proper account on R2R) I placed an order for a KH Keeper Plus, doser and a few other accessories 5 days ago and haven’t received any sort of communication/confirmation from them about the order, not to...

Hey everyone, I've been in the aquarium hobby ever since I was about 12 years old. Last year, I set up my first reef tank, and it absolutely changed the game for me. Saltwater is much more interesting than Freshwater. At first, I did notice how stressful , expensive, and hard it seemed to start...

I stumbled on Harrysmarinelife.com in Jan, and took a chance on a purchase. They were great! Had livestock options that nobody else had in stock, some great prices on higher end fish (Blue Spot Jawfish for $100! / Blotched Anthias for $250!) shipping was professional and well packaged (I think...

I've been on the hunt for fish lately and I've come across a few sites that post pictures of fish out of the water. When I see it displayed like that I find something disturbing about it, which makes me not want to buy from the LFS/Online store. Part of me thinks that the store doesn't have...

We know sometimes it's just easier to pay for purchases over time. That's why Unique looked high and low to find you the best financing options. We are very excited to share with you, these amazing financing options are now live! You just need a mobile phone #, and enter you name, and in...

To whom it may concern, Currently working on correction of a delivery address. When ordering I selected the wrong address from my address book. I spoke to customer service (Fri @ 09:20 hrs) and thought I had corrected the issue with the proper mailing address however the livestock hasn't been...

I've tried many online suppliers and I've settled on Premium Aquatics. Today proves again why. I needed something at my house tomorrow. I emailed them... Even though Next Day is not an option listed on their website, they said its possible. They said UPS just showed up and it would be tight...

So here is my situation: I got this new Australian Catalaphyllia a few days ago. I ordered it online - the photo in the shop was top-down. When It arrived it turned out, the coral was freshly cut on two sides and the bottom. I could not believe it at first but they really shipped a freshly cut...

Just wanted to put it out there. Terrible company to deal with. Ordered some fish in August. Dotty back came with punctured bag, dead on arrival. All the others were loaded with white spots and died within 72 hours of arriving. Contacted them, sent pictures, was run around several times...