Apex issue with new phone

Saminpa

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I’m having an issue in the fusion app for Apex. I got a new phone today. Though all of my apps transferred over, when I logged into apex fusion im being guided as if im a new user creating the account for a new aquarium.

My aquarium and dashboard are missing that Ive been using for over 2 years. When I go on the apex fusion website and click to link an apex, i get no token code to enter.

Has anyone else encountered this issue and have a solution?
 

tzabor10

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IMG_9459.jpeg
IMG_9460.jpeg
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I’m having an issue in the fusion app for Apex. I got a new phone today. Though all of my apps transferred over, when I logged into apex fusion im being guided as if im a new user creating the account for a new aquarium.

My aquarium and dashboard are missing that Ive been using for over 2 years. When I go on the apex fusion website and click to link an apex, i get no token code to enter.

Has anyone else encountered this issue and have a solution?
Try it on a pc
 

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