Problems connecting XR30 pro gen 3 to apex

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jkl4971

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I followed the instructions online and did both updates without any issues. When a selected "reset Radions" the lights did not blink. Tried selecting "rest Radions" multiple times still nothing. Tried selecting "attach Radions" and nothing happens. When I log into fusion I do not see the Radions. Selected the lock not there either. Also tried resetting my apex. Any help will be appreciated.
 

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